Computer Based Training Authenticator/Proctor jobs in United States
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HSI · 18 hours ago

Computer Based Training Authenticator/Proctor

HSI is a company focused on workplace compliance solutions, and they are seeking a Computer Based Training Authenticator/Proctor. This role involves assisting Hanford Site employees with various computer-based training courses while providing customer service and technical support in a classroom setting.

Medical DevicePublic Safety

Responsibilities

Oversee, support, and monitor employee training in a 32-computer classroom. Maintain, file and store confidential and sensitive government information
Perform and execute administrative duties within Hanford's Learning Management System
Participate and collaborate in team meetings, discussions, and classroom goals
Manage and maintain daily office duties, phones and emails, including scheduling appointments, managing calendars and creating reports
Interface with a variety of Hanford subcontractor entities and their course managers, HR specialists, training coordinators, and safety officers
Verify completion of employee training for Hanford badging purposes and training coordinators
Problem-solve and troubleshoot computer and computer-based learning program issues
Help students recover from program interruptions
Maintain a pleasant atmosphere in the classroom
Maintain computer equipment and provide a clean and sanitized computer station for each employee
Must be available and flexible to cover other Authenticator duties and work schedule, if needed
Follow the day-to-day direction provided by the Authenticator Lead
Follow all Hanford site policies and procedures

Qualification

Learning Management SystemTechnical SupportCustomer ServiceProblem SolvingPlanningOrganizationAdaptabilityCommunication

Required

Oversee, support, and monitor employee training in a 32-computer classroom
Maintain, file and store confidential and sensitive government information
Perform and execute administrative duties within Hanford's Learning Management System
Participate and collaborate in team meetings, discussions, and classroom goals
Manage and maintain daily office duties, phones and emails, including scheduling appointments, managing calendars and creating reports
Interface with a variety of Hanford subcontractor entities and their course managers, HR specialists, training coordinators, and safety officers
Verify completion of employee training for Hanford badging purposes and training coordinators
Problem-solve and troubleshoot computer and computer-based learning program issues
Help students recover from program interruptions
Maintain a pleasant atmosphere in the classroom
Maintain computer equipment and provide a clean and sanitized computer station for each employee
Must be available and flexible to cover other Authenticator duties and work schedule, if needed
Follow the day-to-day direction provided by the Authenticator Lead
Follow all Hanford site policies and procedures
Adaptability - The ability to readily modify, respond to, and integrate change with minimal personal resistance and contribute ideas for improvements within the role
Communication – Clearly conveys information and ideas through a variety of media in a manner that engages the audience and helps them understand and retain the messages
Planning and Organization - The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals

Company

HSI

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HSI is a provider of EH&S training solutions to customers in the United States and Canada.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Neuberger BermanMillpond Equity Partners
2023-11-15Private Equity
2019-09-03Acquired
2006-07-01Private Equity

Leadership Team

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Chad Birckelbaw
Executive Chairman
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Frank Powers
Chief Technolgy Officer
Company data provided by crunchbase