Customer Service Representative (Bilingual Spanish) jobs in United States
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Paymentus · 2 days ago

Customer Service Representative (Bilingual Spanish)

positionCharlotte, NC
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Paymentus is a company that provides payment processing solutions, and they are seeking a Customer Service Representative who is bilingual in Spanish. The role involves answering customer inquiries, processing payments, and collaborating with various departments to enhance client satisfaction.

Financial ServicesFinTechPaymentsSoftware
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H1B Sponsor Likelynote

Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound)
Regular and predictable attendance is an essential function of the job
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner
Follow call center scripts and processes when handling different topics
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction
Be available to work on Statutory Holidays and/or as needed by the business

Qualification

Customer service experienceBilingual SpanishInbound call center experienceHigh school diplomaProfessional communication

Required

Minimum two years of customer service experience
A secondary school diploma or minimum of high school diploma
Inbound call center customer service experience
Proficient in English and Spanish

Company

Paymentus

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Glassdoor3.7
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Paymentus is a provider of cloud-based bill payment technology solutions and services for some of the largest installations.
dateFounded in 2004
location
Charlotte, North Carolina, USA
people-size1001-5000 employees
web-link
http://www.paymentus.com

H1B Sponsorship

Paymentus has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (1)
2022 (11)
2021 (1)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$3.6M
Key Investors
Relay Ventures
2021-05-26IPO
2011-09-15Private Equity
2007-08-10Series Unknown· $3.6M

Leadership Team

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Sanjay Kalra
SVP and Chief Financial Officer
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David Maddox
National Sales Director
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Recent News

Morningstar.com
Paymentus to Participate in Upcoming Investor Conferences in November
2025-11-08
Business Wire
Paymentus Reports Third Quarter 2025 Financial Results
2025-11-04
thefly.com
Paymentus sees Q4 revenue $307M-$312M, consensus $295.86M
2025-11-04
Company data provided by crunchbase