Brigham and Women's Hospital · 1 month ago
Practice Assistant II
Brigham and Women's Hospital is part of Mass General Brigham, a not-for-profit organization that supports patient care, research, teaching, and community service. They are seeking a Practice Assistant II to perform both administrative and clinical functions to support efficient clinical service operations, including scheduling and patient assistance.
Health CareMedical
Responsibilities
Perform routine administrative and clerical duties relating to a clinical service or physician practice office
Make patient appointments and maintain appointment records
Greet and assist patients
Assist callers with routine inquiries, and schedule appointments
Process patient billing forms and scan documents to patient medical record/LMR
May be required to accept co-payments
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results
Other duties, as assigned
Provide cross coverage, as needed
Qualification
Required
High School Diploma or Equivalent required
office experience 2-3 years required
Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing
Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively
Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages
Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems
Follow HIPPA guidelines for the management of patient privacy and confidentiality
Basic understanding and use of medical terminology
Basic comprehension of insurance types and referral process
Basic comprehension of registration and fiscal information
Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses
Recognition programs
Company
Brigham and Women's Hospital
Brigham and Women's Hospital is an academic medical center based in Boston, Massachusetts.
H1B Sponsorship
Brigham and Women's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (219)
2024 (174)
2023 (202)
2022 (220)
2021 (137)
2020 (157)
Funding
Current Stage
Late StageTotal Funding
$22.15MKey Investors
American Medical AssociationThe Leona M. and Harry B. Helmsley Charitable TrustMassachusetts Life Sciences Center
2023-06-21Grant
2022-06-30Grant· $16M
2021-01-08Grant· $0.4M
Leadership Team
Recent News
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