LHH · 1 day ago
Customer Service Coordinator
LHH is seeking a dependable and detail-oriented Customer Service Coordinator to join their team in a fully onsite role located in Anne Arundel County. The role involves providing excellent customer support while managing administrative tasks in a fast-paced environment.
Human Resources
Responsibilities
Serve as the primary point of contact for customers, providing professional and timely assistance via phone, email, and in person
Manage daily scheduling, appointment coordination, and follow-up communication to ensure smooth customer operations
Maintain accurate records, update customer information, and support documentation needs in internal systems
Collaborate with internal departments to resolve customer issues, escalate concerns, and support workflow efficiency
Assist with general office duties, including filing, data entry, document preparation, and maintaining an organized work environment
Track customer inquiries, ensure resolution, and deliver a high-quality service experience consistently
Support special projects and administrative initiatives as assigned
Qualification
Required
Previous customer service, administrative, or coordination experience required
Strong communication and interpersonal skills with a customer‑first mindset
High attention to detail and the ability to multitask in a fast‑moving setting
Proficiency with Microsoft Office Suite and comfort with learning new systems
Reliable, punctual, and comfortable working fully onsite
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2025-05-17
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