Authority Brands · 2 days ago
HVAC Service Selling Technician
Houston, TX, USA
Full-time
Onsite
Entry, Mid Level
$24/hr - $30/hr
2+ years expAuthority Brands is seeking an HVAC Sales Technician to provide exceptional customer service and educate customers on technical and investment decisions. The role involves servicing and repairing heating and air conditioning systems while ensuring customer satisfaction and compliance with company standards.
FranchiseHome and GardenHome ServicesJanitorial Service
Responsibilities
Serves the clients of the company by expertly servicing and repairing heating and air conditioning systems and components
Focuses on technical excellence in order to help live up to the company’s unique proposition of Always On Time…Or You Don’t Pay A Dime! ®
Utilizes the Straight Forward Pricing Guide® system, including the True Cost Calculator on each call
Assesses systems to determine repair vs. replace recommendations to clients. Explains each service and repair performed to the customer each time a service or repair is completed. Makes sure that the client is 100% satisfied with all work
Tests each system after each service or repair is completed prior to leaving the customer’s home to make sure that the system is working properly and that it was fixed right the first time
Performs a proper inspection of the customer’s system to prevent future breakdowns
Accurately completes all paperwork including. All recommendations are written on invoices
Explains Club Membership Agreements to every customer and maintains a conversion rate of at least 25% of non-Club Members and a 90% renewal rate on existing Club Members
Provides customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements
Obeys the One Hour Code of Ethics, Team Rules, and Team Philosophy
Qualification
Required
Must have two or more years of successful experience as a Service & Repair Technician in the HVAC industry
EPA Type 2 required
High school diploma or GED required
Must have valid driver's license and clean driving record
Must be able to pass a background check and drug screen
Must display strong communication skills and technical competence
Must sign the Company Code of Ethics and agree to being videotaped for training and compliance purposes at least six (6) times per year
Must have excellent communication skills
Must be proficient in using Service Titan
Must know how to perform heat lead calculation on homes for proper sizing
Preferred
NATE certification preferred
Benefits
Health
Dental
Vision
401k with company match
Company
Authority Brands
Authority Brands supports individual franchisee growth through providing strong marketing, technology and operational support.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BCI
2022-09-20Private Equity
2018-09-24Acquired
Leadership Team
Jay Caiafa
Chief Executive Officer
Recent News
2025-12-15
2025-12-08
2025-11-19
Company data provided by crunchbase