Rakuten · 4 days ago
Sr. Facilities Coordinator
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. We are seeking a skilled Facilities Coordinator to join our team at Rakuten’s North America Headquarters in San Mateo, CA, contributing to our dynamic office environment and maintaining our facilities for a productive workplace.
E-CommerceElectronicsFinTechInternetPayments
Responsibilities
Oversee the day-to-day administrative functions, ensuring that the office operates smoothly and efficiently, fostering a productive work environment
Work in conjunction with management to oversee all inquiries related to facilities, addressing concerns promptly and effectively to enhance overall employee satisfaction and workplace morale
Ensure the organization and cleanliness of the office space by managing supply inventories and maintaining equipment, creating a professional and welcoming atmosphere for staff and visitors
Oversee pantry inventory and manage the timely restocking of fruits, snacks, beverages, and other essentials, ensuring a well-equipped and inviting kitchen area for all employees
Oversee catering services for office breakfasts, lunches, and other events, including planning, ordering, set-up, and clean-up to ensure seamless execution and a positive experience for attendees
Work in conjuction with the Facilities Management Team regarding maintenance and repair activities, working closely with contractors and service providers to guarantee timely and effective completion of tasks
Maintain accurate and comprehensive records related to facilities operations, including maintenance logs, safety inspections, and budget reports, to ensure compliance and facilitate informed decision-making
Oversee new employee orientations, including desk setup, name badge creation, and security access badge issuance, to ensure a smooth onboarding process
Manage the Envoy visitor management system and oversee the security badging system to maintain a secure and organized office environment
Provide logistical support for large meetings and events, coordinating with IT and other departments as needed to ensure all technical and operational requirements are met
Work in conjuction with the Facilities Management Team regarding Emergency Preparedness Plan for the site, including conducting regular fire drills and safety training sessions to ensure employee readiness and safety
Oversee and process Facilities related invoices through the procurement system, and ensuring adherence to budgetary guidelines
Implement and maintain safety procedures and physical security protocols to safeguard employees and company assets
Perform other duties as assigned by the Facilities Management Team to support the overall goals of the organization
Assist with event planning and holiday parties
Manage building maintenance
Assist with any ongoing construction projects
Qualification
Required
2+ years of experience in a facilities or office support role
Demonstrated leadership abilities
Positive attitude and a willingness to learn
Excellent verbal and written communication skills
Comfortability with hosting team meetings and events
Proficiency in Microsoft Suite, Adobe Suite, and the ability to learn new software quickly
Excellent project management skills
Must be customer service and quality driven
Preferred
Bachelor's degree preferred
Benefits
Discretionary bonus
Health
Vision
Dental insurance
401k matching
PTO
Volunteer Time Off (VTO)
Other employee benefits
Company
Rakuten
Rakuten is a provider of e-commerce, fintech, digital content, and communications products and services.
H1B Sponsorship
Rakuten has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (8)
2022 (19)
2021 (15)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$7.27BKey Investors
Japan Post Holdings
2025-10-17Post Ipo Debt· $546.3M
2024-12-05Post Ipo Debt· $550.22M
2024-04-04Post Ipo Debt· $1.98B
Leadership Team
Recent News
2026-01-09
Deccan Chronicle
2025-12-25
Company data provided by crunchbase