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Ephrata National Bank · 6 hours ago

IT Service and Support Specialist Intern

Technology Center Building, Ephrata, PA, US

Internship

Onsite

Intern

$15/hr - $19/hr

Ephrata National Bank is seeking an IT Service and Support Specialist Intern to assist their internal technology help desk. The role involves providing entry-level technical services, participating in projects, and resolving operational problems within the IT department.

BankingFinancial ServicesInsurance

Work & Life Balance

Responsibilities

Provides entry-level technical services, under supervision of Help Desk personnel, as appropriate to the day-to-day operating objectives of the Help Desk. Ensure that the issue or question is being entered into the Bank’s help desk ticketing system for tracking and recording purposes

Participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization

Participates in the planning and implementation of unit projects and initiatives within area of expertise

Interacts directly with colleagues and/or other internal constituencies in the resolution of day-to-day operational problems within the Information Technology department

Receives guidance, training, and mentoring from ENB personnel in planning and carrying out activities and assignments

Performs miscellaneous job-related duties as assigned

Qualification

Technical supportHelp desk ticketingComputer Science knowledgeInformation Systems knowledgeVerbal communicationWritten communicationOrganizational skillsTeamworkConfidentiality

Required

Computer Science, Information Systems, Business Administration or in another comparable field of study is highly desirable

Knowledge of commonly-used concepts, practices, and procedures within an information technology field

Verbal and written communication capability

Ability to organize work, schedule time and work with a team or independently

Ability to work within a professional environment

Ability to work with confidentiality information

Company

Ephrata National Bank

Ephrata National Bank is an independent community bank that provides personal and business banking services.

Founded in 1881

Ephrata, Pennsylvania, USA

201-500 employees

http://epnb.com

Funding

Current Stage

Growth Stage

Total Funding

$20M

2021-01-07Debt Financing· $20M

Leadership Team

Jeffrey Stauffer

President & CEO

Recent News

GlobalFinTechSeries

Ephrata National Bank Selects Apiture to Deliver Next-Generation Online and Mobile Banking Solutions

2022-04-20

Company data provided by crunchbase