PayPal · 1 week ago
Sr Manager, Compliance - Identity Theft Program Oversight
Austin, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$124K/yr - $213K/yr
8+ years expPayPal has been revolutionizing commerce globally for over 25 years, and they are seeking a Senior Manager for Compliance focusing on the Identity Theft Program Oversight. This role will develop and implement compliance programs, policies, and training while ensuring adherence to relevant regulations and consumer protection requirements.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Lead complex projects and problem resolution efforts related to risk management
Collaborate with teams to identify and analyze risks that may impact operations and assets
Develop and implement strategies for risk mitigation and compliance
Assess current business trends to inform risk management practices and improvements
Drive global process improvements through effective project management and stakeholder engagement
Provide second line oversight of the Identity Theft Prevention (Red Flags) Program, including governance, risk assessment, control effectiveness, and ongoing program maintenance
Partner with First Line of Defense teams to review and challenge controls related to identity theft detection, prevention, response, and escalation across consumer and merchant products
Assess Red Flags risks associated with new products, process changes, and strategic initiatives, and provide compliance guidance to ensure alignment with regulatory expectations
Support the design, implementation, and enhancement of policies, procedures, and training related to identity theft prevention and consumer protection requirements
Collaborate with Legal, Risk, Product, Operations, and Internal Audit to ensure consistent interpretation and application of Red Flags Rule requirements and related regulations
Support regulatory examinations, internal audits, and issue remediation activities related to identity theft and consumer compliance
Contribute to governance forums and reporting by summarizing identity theft risk trends, program effectiveness metrics, and key compliance issues for senior leadership
Monitor and interpret regulatory changes affecting consumer/merchant lending/servicing and communicate actionable guidance and updates to stakeholders across the organization
Provide regulatory and compliance guidance on all related consumer protection requirements and obligations related to applicable products and services
Collaborate with FLOD Business Units and SLOD Stakeholders to integrate compliance best practices into daily processes and new initiatives
Create, update, and deliver compliance policies, procedures, and training to staff and vendors, fostering a risk-aware culture and ethical lending practices
Support and develop monitoring and testing strategies, and coordinate internal/external audits, regulatory examinations, and responses to compliance inquiries
Oversee compliance risk assessments, recommend and track remediation plans, and monitor progress in collaboration with business partners
Prepare reports and presentations for senior leadership summarizing key issues, compliance metrics, audit outcomes, and regulatory trends
Qualification
Required
8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Preferred
Advanced degree or certifications (e.g., CRCM, CAMS, CCEP) preferred
Demonstrated knowledge of applicable regulations, including: Identity Theft Red Flags Rule, Fair Credit Reporting Act (FCRA) and Fair and Accurate Credit Transactions Act (FACTA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Consumer Financial Protection Bureau (CFPB) guidance, Other applicable consumer protection laws
Proven experience developing and maintaining compliance programs, controls, and monitoring frameworks specific to consumer and/or merchant lending and servicing functions
Skilled in collaborating across the three lines of defense, including Legal, Operations, Product, and Risk, to develop and implement scalable and sustainable compliance solutions
Experience supporting third-party oversight or vendor management programs for collections agencies or servicing partners
High energy and creativity, and the desire to work in a growing and changing environment
Strong understanding of governance structures, Issue Management, and root cause analysis related to compliance incidents
Excellent communication and presentation skills, with the ability to clearly explain regulatory expectations and influence cross-functional stakeholders
Ability to interpret policy and regulatory requirements and apply them in practice
Benefits
Annual performance bonus (or other incentive compensation, as applicable)
Equity
Medical, dental, vision, and other benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-25
2026-01-24
PYMNTS.com
2026-01-24
Company data provided by crunchbase