Crate and Barrel · 2 days ago
Asset Protection Manager, Distribution Center Tracy, CA
Tracy, CA
Full-time
Onsite
Mid, Senior Level
3+ years expCrate and Barrel is seeking an Asset Protection Manager for their distribution center. The role involves overseeing daily security operations, ensuring compliance with safety standards, and facilitating loss prevention training for associates.
Retail
Responsibilities
Lead and coordinate daily security service operations (up to 8 officers) at the Distribution Center front desk(s) and gatehouse (as applicable), ensuring consistent coverage and strict adherence to established protocols (including CTPAT compliance)
Provide on-the-job training, mentorship, and performance feedback for contract or site security personnel to maintain high service standards
Develop and manage guard schedules in coordination with the national security provider to ensure all security posts are adequately staffed at all times
Maintain regular communication with the national security provider, escalating issues as necessary under the guidance of the Sr. Regional AP Manager
Activation and deactivation of employee and third party badges and building access credentials. Review access control reporting alerts and exceptions including equipment functionality
Review and monitor CCTV footage to assist with daily operations and investigations related to safety concerns, workplace violence, and internal theft. Review system alerts and exceptions including equipment functionality
Oversee visitor, vendor, and contractor check-ins; verify credentials, issue temporary badges, and provide escorts or directions as required
Ensure bag checks and inspections are conducted in accordance with company policy
As part of the AP Audit and Yard Audit, inspect security posts, access control points, and security equipment to ensure compliance with SOPs; identify and escalate potential vulnerabilities
Report security equipment technical issues promptly and monitor completion of work orders
In partnership with DC leadership, coordinate building’s lock and key inventory and controls including sign out of keys to leadership and key holders
Identify recurring security concerns, suspicious activity, or high-risk situations and escalate them to the Sr. Regional AP Manager or site leadership in a proactive and timely manner
Under the guidance of the Sr. Regional AP Manager, ensure security-related SOPs are up-to-date and that post orders, emergency procedures, and safety guidelines are clearly posted and followed
Facilitate loss prevention and awareness training to the building’s associates and leaders as directed by AP leadership
Audit inventory/operational practices including review of cycle counts and ASNs. Review damages and end of life products including disposals, trash and donations processed according to operating procedures
Accurately document incidents, various business access logs, and other relevant information in a timely manner
Respond to emergencies according to established procedures, assist with evacuations, and report incidents to the appropriate personnel
Assist Asset Protection, Safety, Risk and HR teams in cross functional investigations by gathering evidence, providing relevant footage, timelines, and log information as requested
Conduct investigations and interviews of internal and external theft and fraud (or other losses) and work with internal partners and/or law enforcement to resolve incidents (as appropriate)
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum of 3 years of experience in security services, law enforcement, loss prevention or a related field, preferably in a distribution or logistics environment
Strong verbal and written communication skills
Ability to remain calm and professional in high-pressure situations
Excellent observational skills and attention to detail
Proficiency with access control systems and CCTV monitoring equipment
Customer service-oriented with a professional demeanor
Ability to work independently and as part of a team
Working knowledge of safety and emergency response procedures
Ability to quickly develop a complete understanding of applicable company systems, policies, and procedures
Understand training and communication resources relevant to the position
Adhere to safety, using the guidelines provided by the Corporate Safety team as outlined in the CBH Associate Handbook
Ability to travel up to 10% of the time for training or business meetings
Scheduling for a 24x7 location
Able to communicate loss prevention, safety and security awareness topics and training to groups of associates and leadership
Must be able to pass a background check
Preferred
Previous leadership or supervisory experience in a security or loss prevention role is preferred
Previous experience conducting internal and external investigations (WZ Certification and proficiency a plus)
LP Foundation Certification (LPC/LPQ) is a plus
CPR/First Aid certification and/or OSHA 30 is a plus
Company
Crate and Barrel
At Crate & Barrel, we help people build a home with purpose.
5001-10000 employees
H1B Sponsorship
Crate and Barrel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (4)
2022 (10)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Janet Hayes
Chief Executive Officer, Crate & Barrel Holdings
Ana Hagemaster
Human Resources Business Partner
Recent News
AVE by Korman Communities
2025-09-30
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