Allegiant · 5 days ago
Inflight Base Supervisor - GRR
Grand Rapids, MI
Full-time
Onsite
Mid Level
$60K/yr - $82K/yr
3+ years expAllegiant is a national air carrier focused on operational excellence and customer service. The Inflight Base Supervisor will manage flight attendants, ensuring adherence to safety and performance standards while fostering a positive team environment.
AerospaceLeisureTransportation
No H1B
Responsibilities
Lead initiatives to achieve on-time performance goals set for the base/region
Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed
Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions
Coach and develop flight attendants to reach and exceed expected performance levels
Conduct fact-finding and investigation meetings. Accountable to timely and accurate grievance processes
Hire and terminate Flight Attendants
Promotion of safety and compliance with all regulatory and Company requirements
Knowledgeable of key base and department metrics and performance indicators and the department’s performance relative to them
Conduct delay investigations and collaborate with other departments to improve on-time performance
Perform Flight Attendants ramp checks and observation flights as required
Communicate customer experience metrics to the Flight Attendants while supporting initiatives to improve them
Interpret contract language as it pertains to day-to-day operations
Maintain accurate employment files of Flight Attendants
Effective communication skills, both verbal and written
Serve as company/department representatives and liaisons at the local level with internal and external customers
Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate
Model Allegiant’s customer service standards in personal actions and when providing leadership direction
Other duties as assigned
Qualification
Required
Combination of Education and Experience will be considered
Must be authorized to work in the US as defined by the Immigration Act of 1986
Must pass a Criminal Background Check
Associate's Degree in related field or equivalent experience
Minimum one (1) year of experience as a flight attendant
Minimum two (2) years of experience managing people
Minimum one (1) year of experience managing in a union environment
Valid/Unexpired Passport Book: Yes
Valid/Unexpired Driver's License: Yes
Must pass Allegiant Flight Attendant Training and maintain currency
Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job
Federal Aviation Regulations (FARs) knowledge
Proficient with Microsoft Office Products
Ability and willingness to travel as required
Ability to communicate effectively with a dispersed workforce
Ability to handle a large internal and external client base
Ability to work autonomously, with minimal supervision
Ability to handle conflict management with ease and comfort while establishing rapport and achieving results
Ability to maintain confidentiality of sensitive information
Preferred
Open to feedback for performance improvement
Excellent interpersonal skills to effectively work with diverse staff members, customers, and interface with other departments
Display strong leadership skills and is able to make sound, strategical, consistent decisions as needed under pressure
Team player who supports, motivates, and promotes the team, demonstrating a strong work ethic and maintains a positive attitude and role model at all times
Ability to work special projects for further development
Benefits
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
Company
Allegiant
Las Vegas-based Allegiant (NASDAQ: ALGT) is focused on linking travelers in small cities to world-class leisure destinations.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$890M2026-01-22Acquired
2025-06-10Post Ipo Debt· $144M
2023-09-29Post Ipo Debt· $196M
Leadership Team
Gregory Anderson
Chief Executive Officer
Robert Neal
CFO
Recent News
2026-01-23
2026-01-16
2026-01-16
Company data provided by crunchbase