VetnCare · 4 hours ago
Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$20/hr - $25/hrVetnCare is a growing veterinary care provider looking for Customer Service Representatives to join their teams across Northern California. The role involves greeting clients, managing appointments, answering inquiries, and ensuring smooth daily operations within the veterinary hospitals.
Health CarePetVeterinary
Responsibilities
Greet clients and patients with warmth and professionalism
Manage appointment scheduling, check-ins, and check-outs
Answer phones, respond to inquiries, and route messages appropriately
Process payments, estimates, and basic billing questions
Communicate clearly with veterinarians and support staff to ensure smooth daily operations
Maintain accurate client and patient records
Support client education by sharing hospital policies, preventive care reminders, and follow-up instructions
Qualification
Required
Strong communication, organizational, and multitasking skills
Compassionate, calm demeanor - especially in emotionally sensitive situations
Comfortable using computer systems and learning practice management software
Preferred
Previous customer service or front desk experience preferred (veterinary or medical setting a plus)
Benefits
Training and ongoing support to help you succeed
Opportunities for growth within VetnCare
Company
VetnCare
VetnCare is a Veterinary hospital that offer standard of medical, surgical, and dental veterinary care.
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-05-12Debt Financing
Leadership Team
Cyril Vergis
Chief Financial Officer
Erin McGlover, PHR
Senior Talent Acquisition Partner
Recent News
Saratoga Partners
2023-08-29
Company data provided by crunchbase