Elastic · 2 days ago
Platform Observability - Senior Manager, Software Engineering
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$190K/yr - $233K/yr
5+ years expElastic is the Search AI Company that enables everyone to find answers in real time using their data at scale. They are seeking a Senior Engineering Manager to lead the Platform Observability Team, which provides scalable observability processes and tooling for internal developers and engineering teams, ensuring they have the tools necessary for building reliable services.
AnalyticsCloud ComputingOpen SourceSaaSSearch EngineSoftware
Responsibilities
You will mentor and lead a globally distributed team of SREs, fostering a culture of ownership, psychological safety, and continuous improvement
You'll be responsible for the full employee lifecycle, from hiring top SRE talent to helping team members reach their next promotion and creating clear career paths
You'll partner with engineering teams and Platform SRE leadership to understand requirements, build roadmaps, and translate them into clear deliverables
You'll drive adoption of observability best practices and ensure our platforms meet the needs of internal customers
You'll partner with your team to facilitate technical discussions, navigate trade-offs, and drive delivery of high-quality observability solutions
You'll champion reliability improvements, incident management processes, and blameless postmortems, keeping our platforms production-ready
Qualification
Required
3+ years leading technical teams, with a focus on mentoring and talent development
5+ years in SRE, DevOps, or infrastructure engineering, with enough depth to understand the work and guide senior engineers through complex problems
Strong understanding of observability principles: metrics, logs, traces, and APM. You know what good looks like. Experience defining and tracking SLIs, SLOs, and error budgets
Previous success supporting high-scale, multi-tenant global platforms
Experience operating and scaling systems in cloud environments (AWS, GCP, or Azure) and improving reliability
Experience managing geographically distributed teams across multiple time zones and cultures
Experience with incident management, on-call processes, and postmortem practices
Familiarity with Kubernetes, Terraform, and GitOps practices
A knack for translating technical strategy and progress for all audiences, technical or not. Strong written communications are important here
Preferred
Experience with Elastic Observability, Elasticsearch, Kibana, Beats, and/or APM
Experience building internal developer platforms or self-service tooling
You enjoy working with a distributed company and the active, asynchronous communication it requires
You love a diverse environment, working with people all over the world. You believe that a diverse company is a better company
You are willing to listen and give everyone at the table a voice
Benefits
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Company
Elastic
Elastic builds software to make data usable in real time and at scale for search, logging, security, and analytics use cases.
1001-5000 employees
H1B Sponsorship
Elastic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$162MKey Investors
New Enterprise AssociatesIndex VenturesBenchmark
2018-10-04IPO
2018-05-03Secondary Market
2016-07-01Series D· $58M
Leadership Team
Ashutosh Kulkarni
CEO
Shay Banon
Chief Technology Officer
Recent News
2026-01-22
2026-01-20
2025-12-29
Company data provided by crunchbase