The Hartford · 2 days ago
Senior Performance and Observability Engineer
The Hartford is an insurance company committed to making a difference, and they are seeking a Senior Performance & Observability Engineer to design and implement solutions for complex applications and infrastructure observability needs. This role focuses on driving performance and stability improvements for critical business applications and ensuring production stability and visibility through collaboration with various teams.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Observability Configuration & Maintenance: Configure and maintain observability capabilities for applications and infrastructure in partnership with SRE and AIOps teams. Assess code, configuration, and infrastructure changes for production readiness
Performance Strategy & Optimization: Strategize, analyze, and optimize applications for performance, scalability, and availability using DevSecOps principles and modern technologies. Continuously validate load, stability, and reliability standards
Monitoring & Analytics Implementation: Design, create, and maintain dashboards. Implement APM, log analytics, error analytics, and business analytics solutions using tools such as Dynatrace, Splunk, Akamai, and other observability platforms
Application Stability & Trend Analysis: Monitor cloud and on-prem application stability trends and proactively identify opportunities to improve performance and availability
Automation & Resiliency: Automate system scalability and enhance resiliency, performance, and efficiency. Recommend design changes for improved reliability and reduced operational risk
Incident & Problem Management Support: Collaborate with Incident and Problem Managers to drive blameless RCA, postmortems, and RCRs, leveraging engineering and tool expertise
AI-Driven Analytics: Configure and fine-tune AI-based analytics for effective root cause analysis while minimizing false positives and improving detection accuracy
Smart Monitoring & Alerting: Develop automated monitoring and alerting solutions for software delivery and production environments using tools/frameworks like Dynatrace, ServiceNow, Ansible, Splunk, Akamai, OpenTelemetry, and AWS CloudWatch
Innovation & Self-Healing Solutions: Contribute to next-generation alerting, problem-solving, and self-healing IT assets, reducing manual toil and improving efficiency in performance testing and engineering processes
Continuous Improvement: Stay current with emerging technologies and best practices in observability, performance engineering, and automation, applying them to enhance system reliability and operational excellence
Qualification
Required
Bachelor's or advanced degree in Information Technology, Computer Science Engineering, or related field
7+ years of experience in performance engineering or related roles
Expertise in Dynatrace, LoadRunner, and Splunk for performance analysis, alerting, and monitoring solutions
Strong proficiency in performance testing processes and automation
Experience with cloud-native technologies, including containerization, microservices, and serverless computing
Skilled in APM tools, application server instrumentation (Java), Real User Monitoring, and Synthetic Monitoring
Familiarity with Agile, DevOps, and Site Reliability Engineering practices
Exceptional analytical, problem-solving, and debugging skills
Strong communication and collaboration abilities, with experience coaching engineering teams
Candidate must be authorized to work in the US without company sponsorship
Preferred
Knowledge of Event Management in ServiceNow (preferred)
Dynatrace Certified Associate
AWS Solution Architect – Associate
AWS Certified AI Practitioner or higher
Splunk Core Certified Power User
Splunk Core Certified Advanced Power User
Secondary AWS Certification (optional)
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Recent News
2025-12-09
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2025-12-02
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