Hewlett Packard Enterprise · 3 days ago
Lab Software Services Admin
Quincy, Washington, United States of America
Full-time
Onsite
Mid Level
$30.24/hr - $69.86/hr
3+ years expHewlett Packard Enterprise is a global edge-to-cloud company that helps organizations manage their data and applications. The Lab Software Services Admin role involves providing technical support for software products, collaborating on software development tools, and managing systems used in software development. This position requires hands-on tasks and troubleshooting in a lab environment.
Data CenterEnterprise SoftwareInformation TechnologyIT ManagementNetwork Security
Responsibilities
Physical de-racking, moving, and re-racking of network equipment within or between labs
Documentation of installs/de-installs/reinstalls
Receiving of new inventory
Installation of network and/or computer equipment
Adding new devices to our database system
Building and changing topologies, and documenting the changes
Troubleshooting hardware/software issues on installed equipment
Qualification
Required
Typically a technical Bachelor's degree or equivalent experience and a minimum of 3 years related experience in Software Development or Support
Focused experience in a key area of Software Development support as relevant to the job being performed
Basic UNIX Skills: Ability to navigate and work comfortably in a UNIX/Linux command-line environment
Ability to install Operating system like Ubuntu, Centos, REDHAT, Rocky Linux
Familiarity with common shell commands such as ls, cd, pwd, cp, mv, rm, mkdir, chmod, chown, and grep
Basic process management skills, including checking running processes (ps, top), starting/stopping services, and understanding exit codes
Understands the concept of file permissions and ownership at a basic level
Can view log files and configuration files using tools like cat, less, or nano/vi
Willing to learn more advanced UNIX concepts over time
Knowledge of TCP/IP and Networking Concepts: Basic understanding of what IP addresses are and how devices communicate over a network
Familiarity with common networking terms such as IP, subnet, CIDR, gateway, router, and DNS
Knowledge of common network protocols (e.g., TCP, UDP, HTTP, HTTPS, SSH) and their typical use cases
Understanding of DNS concepts, including domain names, name resolution, and common DNS record types
Able to perform simple network checks using tools like ping or nslookup with guidance
Awareness of internal vs. external (private vs. public) IP addresses
Good Troubleshooting Instincts: Ability to approach technical issues methodically by identifying symptoms, isolating root causes, and testing hypotheses
Ability to interpret logs, error messages, and system output to guide problem resolution
Demonstrates curiosity and a willingness to investigate problems rather than guessing
Understands when to ask for help and how to clearly explain an issue to teammates
Able to reproduce issues and verify whether a proposed fix worked
Strong analytical thinking skills and attention to detail when diagnosing issues
Willingness to ask relevant questions, document findings, and escalate issues appropriately when necessary
Maintains a calm and professional approach when handling incidents or user-reported problems
Hunger to learn about computers and the networks that connect them
All Junior Lab Administrators are also responsible for keeping a safe, clean, and productive lab environment, which will require manual tasks such as removal of old cable from racks and the auditing and fixing of areas in the lab that have fallen from policy standards
Benefits
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Company
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an edge-to-cloud company that uses comprehensive solutions to accelerate business outcomes.
10001+ employees
H1B Sponsorship
Hewlett Packard Enterprise has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (532)
2024 (585)
2023 (591)
2022 (523)
2021 (551)
2020 (398)
Funding
Current Stage
Public CompanyTotal Funding
$2.85BKey Investors
Elliott Management Corp.
2025-04-15Post Ipo Equity· $1.5B
2024-09-10Post Ipo Equity· $1.35B
2015-11-02IPO
Leadership Team
Antonio Neri
President & CEO
Fidelma Russo
EVP & GM, Hybrid Cloud and Chief Technology Officer
Recent News
2026-01-20
2026-01-16
2026-01-16
Company data provided by crunchbase