Transactions Supervisor jobs in United States
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JPMorganChase · 5 hours ago

Transactions Supervisor

position2501 S State Highway 121 Bus, Lewisville, TX, 75067, US
timeFull-time
remoteOnsite
seniorityMid, Senior Level

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of clients. As a Transactions Supervisor, you will manage a team responsible for processing document transactions and enhancing customer experience through efficient operations and leadership.

Asset ManagementBankingFinancial Services
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Growth OpportunitiesbadNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Supervise and coach a team of transaction specialists, ensuring efficient processing of document transactions and extraction of checks and remittances
Oversee remittance processing operations, setting daily production goals, delegating work, and evaluating performance to maximize productivity and quality
Resolve operational issues and escalate process delays to management, while fostering a collaborative and engaged team environment
Review data to identify and resolve procedural issues, ensuring compliance with guidelines and assisting junior team members
Manage or participate in projects aimed at enhancing operations and customer experience, utilizing knowledge in artificial intelligence and automation
Coach, train, and mentor team members to develop leadership and operational talent for future success

Qualification

Remittance processingLeadership capabilitiesArtificial intelligenceTeam managementCritical thinkingTeam buildingProblem solvingRelationship buildingConflict resolutionEmotional intelligence

Required

Intermediate knowledge of remittance processing or equivalent operations experience with indirectly or directly leading front-line teams to deliver towards business priorities and objectives
Ability to build, manage, and motivate empowered teams to deliver operational objectives and goals, including production, quality, and customer experience
Ability to plan, organize, and assign work on teams, including applying critical thinking to make decisions with competing priorities or deadlines
Intermediate understanding of artificial intelligence, prompt writing, and automation technologies and their potential to optimize operational and transaction processes
Apply core leadership capabilities including planning, organization, motivation, problem solving, relationship building, conflict resolution, team building, and emotional intelligence
Physical requirements include but are not limited to sitting, standing, lifting up to 50 pounds and walking

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.jpmorganchase.com/

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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Company data provided by crunchbase