Chase · 2 days ago
Agency Servicing Analyst
14800 Frye Rd, Fort Worth, TX, 76155, US
Full-time
Onsite
Mid Level
4+ years expChase is a leading financial institution offering innovative solutions to consumers and businesses. The Agency Servicing Analyst will perform loan servicing tasks on an assigned portfolio, ensuring compliance with industry standards and enhancing loan servicing processes.
BankingFinancial Services
No H1B
Responsibilities
Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions
Review and interpret Servicing Agreements and Purchase and Sale Agreements for GSE and CMBS offerings
Review and understand GSE Guide requirements for Commercial Loan Servicing
Assist in the management of an assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks
Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing and GSE investor requirements
Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines
Focus on continuous improvements and assist in implementing solutions
Work with cross-functional teams to drive operational excellence
Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness
Qualification
Required
Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
Proficient knowledge of commercial mortgage products, financial services, lending and real estate compliance in addition to loan servicing standards
Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions
Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines
Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes
Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects
Strong analytical skills, including ability to use data to make informed decisions
Preferred
GSE Multifamily/Commercial product experience, Strategy software knowledge
Bachelor's Degree
Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery
Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities
Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals
Show a willingness to learn and receive direction, asking well-thought-out questions to enhance understanding and performance
Operate as a highly motivated self-starter with the ability to work independently, utilizing strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Small Business Trends
2026-01-18
2026-01-13
Company data provided by crunchbase