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Genesis10 · 10 hours ago

Cash Management Operations Analyst

Los Angeles, CA

Full-time

Hybrid

New Grad, Entry Level

$50/hr - $53.50/hr

Genesis10 is currently seeking an Operations Analyst for a banking client in Los Angeles, CA. The role involves providing operational support for the Cash Management Department, including customer training and assistance with user testing for new products.

Information ServicesInformation Technology

Responsibilities

Perform operational support duties for the Cash Management Department

Provide WebEx product training to customers and/or client personnel on the features and benefits of cash management products and services

Assist with user testing as needed for upgrades and new product development

Provide a full range of professional, technical, and general support to customers and client personnel with online banking services

Perform customer setups, monitor product usage and system operation, and resolve problems within given authority

Help in the coordination and support of audits and examinations

Perform a variety of routine daily tasks, including reviewing reports and preparing correspondence

Participate in special department projects

Qualification

Operational support experienceProduct training experienceTechnical support for online bankingUser testing assistanceCustomer setup processesAudit support experience

Required

Proven experience in operational support duties, preferably within a Cash Management department

Experience providing product training to customers or internal personnel

Ability to assist with user testing for software upgrades and new products

Experience providing technical and general support for online banking services

Familiarity with customer setup processes, product monitoring, and problem resolution

Experience supporting audits and examinations

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position

Benefits

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF)

Company

Genesis10

Glassdoor3.8

Information Technology and Services

Founded in 1999

New York, New York, USA

1001-5000 employees

http://www.genesis10.com/

Funding

Current Stage

Late Stage

Leadership Team

Harley Lippman

CEO and Founder

Company data provided by crunchbase