Cook Dental Group · 12 hours ago
Dental Office Manager
Smithfield, VA
Full-time
Onsite
Mid, Senior Level
$64K/yr - $72K/yrCook Dental Group is a thriving dental practice seeking an experienced Dental Office Manager to take on a leadership role. The Office Manager will be responsible for overseeing practice performance, team leadership, and ensuring a high-quality patient experience while managing operational execution and compliance.
Medical Practice
Responsibilities
Own overall practice performance, including revenue, expenses, and operational KPIs
Understand and act on production, schedule utilization, collections, and patient flow
Identify trends, risks, and opportunities and proactively partner with leadership on solutions
Execute reporting and performance reviews with consistency and discipline
Lead, coach, and hold the practice team accountable to performance expectations
Support onboarding, training, and ongoing development of team members
Address performance issues promptly and professionally
Foster a culture of ownership, professionalism, and teamwork
Ensure consistent execution of dental operations systems and SOPs
Maintain schedule integrity for doctors and hygiene
Oversee front-office workflows including scheduling, billing, insurance verification, and collections
Coordinate with clinical leaders to support efficient patient flow
Ensure a high-quality, consistent patient experience from first contact through treatment completion
Handle patient concerns and escalations with professionalism and empathy
Ensure compliance with all policies, procedures, and applicable regulations
Maintain accurate records and documentation
Oversee facility readiness, organization, and safety standards
Qualification
Required
Demonstrated leadership and team accountability experience
Comfort reviewing KPIs and operational performance metrics
Organized, proactive, and solution-oriented
Preferred
Dental office management experience preferred, but not required
Multi-doctor practice experience preferred
Benefits
Health insurance
401(k) retirement plan
Paid time off (PTO) and paid holidays
Paid training, mentoring, and professional development
Strong leadership support and growth opportunities
Company
Cook Dental Group
Cook Dental Group is a values-driven, multi-location dental organization focused on building exceptional family dental practices through strong leadership, disciplined systems, and a people-first culture.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase