Director, Terminal Business Development jobs in United States
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San Diego County Regional Airport Authority · 10 hours ago

Director, Terminal Business Development

San Diego County Regional Airport Authority is committed to creating an exceptional experience for both the community and visitors. They are seeking a Director, Terminal Business Development to enhance and optimize commercial performance and passenger experience within the airport's terminal environment.

Air TransportationCustomer ServiceParkingRestaurantsShopping
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Diversity & Inclusion

Responsibilities

Set Commercial Strategy: Lead customer-centric, data-informed strategies that optimize in-terminal revenue, passenger experience and long-term asset value
Lead through Change: Guide commercial outcomes during active terminal re-development (New Terminal 1 Phase B, Terminal 2 West and East), adapting strategies to sequencing, space constraints and operational realities
Oversee Revenue Programs: Direct in-terminal food and beverage, retail, leasing and other commercial assets to drive performance, continuity and innovation
Govern Assets and Align Policy: Establish and administer policies for commercial assets and real estate, aligning development priorities across the department and tenants
Execute Transactions: Oversee complex leases, easements, and agreements in compliance with Authority and regulatory requirements
Partner & Influence: Serve as a trusted advisor to internal leaders, concessionaires, tenants and external partners
Build the Team: Lead, develop and retain a high-performing team grounded in accountability, trust and professional growth
Strategic Leadership: Develops and executes departmental customer-centric strategies aligned with organizational vision, revenue objectives and measurable outcomes
Financial Stewardship: Directs department budgeting and establishes work practices to support strategic priorities and operational effectiveness
Regulatory Compliance: Ensures compliance with applicable laws, regulations, standards, and internal policies across all departmental activities

Qualification

Strategic ExecutionChange LeadershipInfluence & Stakeholder PartnershipPeople LeadershipDecision QualityCommunicationIntegrity & Public Stewardship

Required

Develops and executes strategies that advance organizational goals while balancing commercial performance, customer experience, operational realities, and long-term stewardship
Leads through periods of change by anticipating impacts, navigating ambiguity, fostering cross-functional collaboration, and adapting strategies as conditions evolve
Builds trusted relationships and uses influence to align diverse stakeholders, resolve competing priorities, and advance outcomes through collaboration
Communicates complex ideas clearly and effectively across audiences, including internal teams, external partners, executive leadership, and governing bodies
Leads with self-awareness, empathy, and accountability; sets clear expectations, fosters constructive dialogue, and builds a high-performing, engaged team culture
Makes sound, timely decisions grounded in data, experience, and judgment, considering risk, tradeoffs, and downstream impacts in a public-serving environment
Demonstrates discretion, ethical judgment, and respect for confidentiality while ensuring compliance with applicable laws, policies, and public accountability standards

Benefits

14 paid holidays
18 – 33 days of vacation (PTO)
Parental and child care benefits
Salary continuance for family & parental leave
Tuition reimbursement
Auto allowance
Retirement plan options that include a choice between our comprehensive pension plan or a 401(a) defined contribution plan, with the option to add a 457(b) deferred compensation plan and retirement health reimbursement account
Annual employer-funded Executive Wellness Incentive of up to $2,000
Multiple on-site gyms with regular fitness classes
Outdoor working areas
Fitness discounts for all levels and goals
Monthly fruit deliveries
Rewards for volunteer time
Financial wellness advisors
Campus with easy access to some of San Diego's best walking trails

Company

San Diego County Regional Airport Authority

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We are hiring.

Funding

Current Stage
Growth Stage
Total Funding
$35M
Key Investors
Federal Aviation AdministrationAirport Terminals Program
2025-07-10Grant· $15M
2023-03-01Grant· $20M

Leadership Team

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Celeste Aragon
Associate Asset Manager, Revenue Generation & Partnership Development
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Christopher Chalupsky
Senior Manager, Arts & Community Partnerships
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Company data provided by crunchbase