Client Services Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Urrly · 17 hours ago

Client Services Manager

Urrly is a company focused on value-based care, seeking a Client Services Manager to manage payer client relationships. The role involves leading communication, managing deliverables, and ensuring client outcomes while working remotely.

Artificial Intelligence (AI)Business DevelopmentInformation TechnologySales

Responsibilities

Lead day-to-day communication for assigned health plan clients
Manage requests and deliverables with tight tracking
Coordinate outreach, scheduling, field ops, reporting
Build client reports, dashboards, and status updates
Flag risks early and drive fixes fast
Maintain milestones, notes, and documentation
Support onboarding and launch of new programs

Qualification

Healthcare client servicesExcel skillsManage multiple programsPayer backgroundHEDIS/STAR familiarityReporting tools experienceClear communication

Required

Healthcare client services or operations experience
Experience working with healthcare clients
Strong Excel skills (pivots, VLOOKUP, formulas)
Clear written and verbal communication
Manage multiple programs independently
Work standard U.S. business hours, remote-ready

Preferred

Payer or payer-services background
Familiar with HEDIS/STAR (quality measures) or risk adjustment
Experience with reporting or BI tools

Benefits

Health, dental, vision
PTO

Company

Urrly

twittertwitter
company-logo
Urrly is an AI-based platform that provides sales leadership and business development solutions to early-stage and seed-stage startups.

Funding

Current Stage
Early Stage

Leadership Team

leader-logo
Kyle James
Founder & Managing Partner
linkedin
Company data provided by crunchbase