Urrly · 17 hours ago
Client Services Manager
Urrly is a company focused on value-based care, seeking a Client Services Manager to manage payer client relationships. The role involves leading communication, managing deliverables, and ensuring client outcomes while working remotely.
Artificial Intelligence (AI)Business DevelopmentInformation TechnologySales
Responsibilities
Lead day-to-day communication for assigned health plan clients
Manage requests and deliverables with tight tracking
Coordinate outreach, scheduling, field ops, reporting
Build client reports, dashboards, and status updates
Flag risks early and drive fixes fast
Maintain milestones, notes, and documentation
Support onboarding and launch of new programs
Qualification
Required
Healthcare client services or operations experience
Experience working with healthcare clients
Strong Excel skills (pivots, VLOOKUP, formulas)
Clear written and verbal communication
Manage multiple programs independently
Work standard U.S. business hours, remote-ready
Preferred
Payer or payer-services background
Familiar with HEDIS/STAR (quality measures) or risk adjustment
Experience with reporting or BI tools
Benefits
Health, dental, vision
PTO