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Dematic · 2 days ago

Controls System Engineer - Technical Support

Grand Rapids, MI

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $140K/yr

2+ years exp

Dematic Corp. is seeking a Controls Engineer in their Technical Support group, aimed at enhancing customer satisfaction in the material handling industry. The role involves designing systems, providing support and troubleshooting at customer facilities, and improving productivity.

Transportation/Trucking/Railroad

H1B Sponsor Likely

Responsibilities

Participates in the design of semi-complex systems that integrate hardware and software

Provides support in semi-complex material specification, schematic preparation and appropriate follow-up

Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction

Provides troubleshooting expertise to projects at customer facilities

Travel between 20-30% to different customer locations which may include weekends and overtime

Qualification

Allen Bradley Logix PLCControls hardware designSiemens PLC experienceModicon PLC experienceElectrical designTroubleshootingCustomer Service SupportDatabase AdministrationVerbal communicationWork independently

Required

Bachelor's Degree

2+ year's experience in a related field providing Customer Service Support

Experience with Allen Bradley Logix PLC controls platforms

Experience with controls hardware design

Electrical design experience

Troubleshooting experience

Strong Customer Service mentality

Strong verbal communication skills over the phone

Ability to work independently

Preferred

Siemens and Modicon PLC experience a plus

Database Administration skills preferred

Benefits

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Company

Dematic

Glassdoor3.6

Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution.

Founded in 1819

Atlanta, Georgia, US

10001+ employees

http://www.dematic.com

H1B Sponsorship

Dematic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (64)

2024 (75)

2023 (63)

2022 (84)

2021 (55)

2020 (60)

Funding

Current Stage

Late Stage

Leadership Team

Hasan Dandashly

President & CEO

Michael Larsson

EVP and CEO Americas Region

Company data provided by crunchbase