EPC, Inc. · 4 hours ago
Production Technician - Special Products
EPC SC- Columbia 2, Columbia, SC, US
Full-time
Onsite
New Grad, Entry Level
$17.51/hr - $17.51/hrEPC, Inc. is one of the largest IT asset disposition companies in the world, dedicated to providing seamless and integrated data security and end-of-life IT asset solutions. The Production Technician will play a vital role in processing IT assets, verifying customer requirements, and ensuring operational excellence by meeting productivity and quality expectations.
Information Technology
Responsibilities
Process IT assets in accordance with documented procedures while consistently meeting productivity and quality expectations
Verify customer requirements and apply appropriate testing, data removal, and reset procedures for a wide range of equipment, including servers, networking, Cisco, SAN, and miscellaneous data center hardware
Perform advanced diagnostics and troubleshooting to identify hardware failures, configuration issues, and functional defects
Accurately document testing results, conditional issues, system logs, asset status, and data erasure records within EPC inventory and ERP systems
Conduct asset sorting, tracking, and evaluation to determine resale eligibility or appropriate downstream disposition
Utilize hand tools, testing equipment, and software applications to support hardware processing and documentation
Identify and report process deviations, defects, or recurring issues to supervisors to support continuous improvement efforts
Maintain strict adherence to data security, quality control, and compliance standards throughout all processing activities
Efficiently handle equipment within the warehouse, including unpacking, wrapping, palletizing, and transporting items using carts or pallet jacks
Support department operations by assisting with additional tasks as assigned to meet operational needs
Qualification
Required
Strong technical aptitude with the ability to effectively use and adapt to new technology
Comprehensive knowledge of various computer systems, enterprise equipment, networking equipment, appliances, and other data center hardware
Proficiency in data entry and Microsoft Office applications, including Word, Excel, and Outlook
Basic math skills with the ability to quickly and accurately count IT equipment
Includes sitting, standing, bending, twisting, and the ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation
Preferred
High School Diploma or GED
Associate degree in information technology or equivalent IT experience
A+, Network+, CCNA Certification
Ability to type 50wpm or faster
Benefits
401K with matching contributions
Immediate PTO eligibility and paid holidays
Full medical, dental and vision benefits for you and your family
Company sponsored short-term, long-term disability & life insurance plans
Career advancement opportunities
Employee equipment discounts
Extensive training and development programs
Company volunteer opportunities
A dedication to work/life balance and a holistic approach to employee support.
Company
EPC, Inc.
EPC, Inc. is one of the world’s largest global ITAD providers.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Pat Laughlin
President/CEO
Company data provided by crunchbase