Tower Legal Solutions · 6 days ago
Temporary Consumer Protection Counsel (UDAAP) For Top FinTech Company - Remote
United States
Full-time
Remote
Senior Level
5+ years expTower Legal Solutions is a leading provider of legal staffing solutions, and they are seeking a Temporary Consumer Protection Counsel to provide legal review and analysis on consumer protection issues. The role involves guiding teams on disputes, drafting policies, and cultivating relationships with business partners while ensuring compliance with relevant regulations.
ConsultingDeliveryHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Provide legal review and analysis on account restrictions, closures, and general account status, specifically considering consumer protection and fraud/scam issues
Provide guidance to product, customer support and other teams on consumer protection issues such as disputes, complaints, and account takeovers/identity theft
Develop trusted relationship with business partners and stay informed on key product developments and provide legal advice related to consumer protection issues, particularly related to disputes
Draft and/or review policies, processes, and procedures related to consumer protection issues, particularly as it relates to disputes
Draft and review customer communications, particularly as it relates to dispute issues
Work closely with other support teams (tax, compliance, accounting, outside counsel) to provide seamless support to business partners
Actively cultivate creative ideas and insights into how legal frameworks can support new product developments and customer experiences
Qualification
Required
5+ years of significant experience dealing with consumer protection issues
Expertise in financial services consumer protection laws (KYC/CIP, Regulation Z, Regulation E, UDAAP, UDAP)
Excellent drafting skills
A Juris Doctor (JD) degree and active membership in at least one state bar
Excellent active listening and communication skills
Fluency translating legal advice into actionable guidance for creative products and collaborators
Ability to quickly adapt and reorient in an evolving regulatory and business environment
Sound, practical business judgment, and creativity solving problems
Familiarity and comfort with technology, including use of Slack, Google Suite, and AI tools
Familiarity with disputes issues and advising on the legal and regulatory aspects of disputes, payments and fraud issues in the technology space
Preferred
Beneficial to have experience in fraud, payments issues (e.g. NACHA and Visa rules) and complaints
Company
Tower Legal Solutions
Tower Legal Solutions is a staffing and recruiting company that provides temporary and permanent placement services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Leslie Firtell
Founder & CEO
Theodore Theodoropoulos, CPA MBA
CFO
Recent News
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