Insight Global · 5 hours ago
Project Administrator/ Dispatcher
Insight Global is seeking a detail-oriented and highly organized Project Administrator/Dispatcher to support the Streetlight and Traffic Signal maintenance department. This role involves workflow management, field contact, and ensuring high levels of customer service while coordinating maintenance contracts and managing work orders.
Responsibilities
Update work order coding and accurately enter field comments
Support scheduling and workflow management for all maintenance contracts
Coordinate directly with call centers, customers, and citizens regarding light‑out calls
Create and manage work orders
Communicate with field technicians regarding repairs and job status
Ensure dispatch performance metrics and contract requirements are consistently met
Provide a high level of customer service in all interactions
Review security camera footage as needed
Provide coverage for team members during holidays, vacations, and sick days
Perform additional administrative duties as assigned
Qualification
Required
High school diploma or equivalent
Proficiency in Microsoft Excel, Word, and Outlook
Previous administrative or office assistant experience
Strong verbal and written communication skills
Willingness to occasionally cover weekend, holiday, and call‑out shifts
Preferred
Prior dispatching experience
Familiarity with Certified Payroll
Experience with invoicing
Benefits
Medical, dental, and vision insurance
HSA
FSA
DCFSA account options
401k retirement account access with employer matching
Paid sick leave
Other paid time off as provided by applicable law
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Recent News
Maryland Daily Record
2025-09-26
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