Coty · 1 week ago
Account Executive - Department Stores
Denver, CO
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $100K/yr
3+ years expCoty is one of the world’s largest beauty companies, and they are seeking an Account Executive for the Department Store Channel. The role involves achieving retail sales goals, leading a team of Brand Ambassadors, and managing relationships with retailer partners to drive sales and ensure excellent in-store execution.
BeautyConsumer GoodsCosmeticsHealth CarePersonal Care and HygieneRetail
Responsibilities
Achieve/Exceed Quarterly/Seasonal/Annual Retail Sales Goals
Consistently deliver on commitments, proactively communicate solutions to capture upside $ or mitigate downside risk to goal
Regularly analyze daily/weekly retail sales and adjust to trends or future anticipated support changes
Partner with internal and external support teams and regularly communicate results from conducted activities, maximize opportunities, and minimize risk (while always ensuring sufficient store levels across basic stock, gift sets, and testers)
Utilize brand ranking, penetration, stock status reports as available + maximize all promo tools to drive sales and +ROI
Own joint business planning with retailer partners to drive accountability and seasonal sufficiency planning
Planning to leverage promotional calendars/visual dates, new products introductions, storewide promotions, Holiday intensification plans, Y2 anniversary plans, and competitive activity
Ensure Brand Ambassadors execute Coty branded events in-store with excellence (strictly following fashion house guidelines); partner with and solicit support of local Special Event, Marketing, Visual, and Personal Shopper Teams to drive sales
Own Leadership Visits: Review trends/rank + share data/key successes/help needed/top door and close the gap strategies
Perfectly execute corporate by-door scheduling guidance & retail sales expectations
Ensure all Brand Ambassadors fulfill exact schedule expectations
Ensure all Brand Ambassadors fulfill door retail $ goals expectations
If unique local needs arise that differ from corporate guidance, escalate opportunity for approval in timely manner
Weekly: Monitor specialists’ schedule adherence, productivity vs goal, ROI effectiveness, and clientele % vs targets where relevant
Monthly: Leverage data to actively coach & monitor underperformers / celebrate top performers, capture learnings to share with regional leader for reapplication
Monthly: Schedule Brand Ambassadors by-weekly/by-door according to corporate guidance. All schedules should be in place 1 quarter in advance. Any staffing $’s not invested in the dictated week will be returned to corporate budget
Ongoing: Ensure Coty’s in-store team builds and maintains strong, collaborative relationships with all levels of store management to secure and benefit from preferred vendor status
Regularly coach and lead by example through active participation in selling, events, visuals, and shoulder to shoulder training
Actively review education materials, role play & coach virtually via Teams MSFT sessions or in-store when possible
Regularly leverage data in coaching sessions + share and reapply learnings from other brands/retailers/teams
Ensure Specialists are influencing store management; coach on negotiations/objection handling as needed
Secure allocated space & location (S&L) per corporate directives. Proactively partner in/externally to ensure stock sufficiency
Understand S&L process & timings unique to retailer
Resolve S&L concerns + leverage local relationships and data to improve S&L whenever possible
Secure incremental visual opportunities at door level: towers, tables, ecktachromes, T-Walls, outposts & holiday ship opportunities as budgets permit while adhering to fashion house and retailer guidelines
Communicate corporate merchandising guidelines with Brand Ambassadors to ensure perfect in-store presence, every day
Closely maintain and monitor the condition of permanent and semi-permanent installations. Escalate issues for immediate resolution to protect fashion house brand equity
Partner with the Education team and Director of Training & Event Programming to train Brand Ambassadors on new initiatives, Holiday + Key Merchandising plans and eventing guidelines
Leverage market visits to confirm retention of training materials amongst Brand Ambassadors. Actively review key materials, role-play/coach virtually via regular Skype coaching sessions or in-store when possible
Display confidence in public speaking, it is a key requirement for successful market schools and regional/district presentations
Budget Ownership: Adhere to spending guidelines with minimal (<2%) over/under spends to allocated budgets. Includes part-time staffing budgets, T&E, and all in-store/eventing/ProCard spending
Co-Op Roles (where applicable) – fixed Demonstration Management: requires timely updates on participating door, associate names, line assignments, schedules and hourly rate changes with Manager and Finance
U.S. Audit: 100% timely compliance on Quarterly Proof of Performance and Data collection
Storage Units: 100% compliance on Storage Unit Audits/Inventories and Seasonal Non-Saleable Delivery Log Compliance
Use of Corporate Assets: 100% compliance on corporate rules and regulations as set for corporate assets: laptop, iPads, American Express Cards, ProCards, Company car where relevant, Storage Units, non-saleable merchandise, etc
Retail $ / % Goal (with disproportionate Top Door Acceleration + New User Acquisition)
Brand Rank / Regional Market Share (where applicable)
PT Budgets deployed on-time and managed within +/- 2% monthly accuracy
Compliance to call cycle provided by Regional Sales Director (field visits 80% of the time)
Ensure adherence to policy for scheduling and paying 3rd party Brand Ambassadors
T&E and ProCard Budget Management within +/- 2% seasonal accuracy
Weekly/Monthly performance reviews & coaching discussions with in-store Brand Ambassadors
Develop measurable action plans and track progress
Track adherence to in-store call guides
Where relevant: Flagship Counter & Staffing Management
Top Door Monthly Plans aligned and executed with retailer – specific focus on Education expectations
Visual week/KCP/Retailer Event/Launch Retail $ vs Goal and in-store Merchandising vs Expectation
Everyday + Merch Space / Location (> = corporate directive)
Holiday Gift Set % Sell Through
Qualification
Required
Exceptional management, organization, communication and interpersonal skills
Proven knowledge of industry trends and best practices and ability to work across functional areas
Ability to travel up to 80% of the time, including out of state travel. Required to work from home office and have ability to travel between locations. (This position allows for one office day per week)
Basic to Intermediate Computer Proficiency in Excel and PowerPoint
Previous team leader experience with an organization >5 people
3-5 years related experience and/or training; or equivalent combination of education and experience: 2 years' experience within Dept Store Channel required; 2+ years' experience as an Account Executive
Preferred
Bachelor's degree from four-year college of university
Basic to Intermediate Computer Proficiency in Excel and PowerPoint
Previous team leader experience with an organization >5 people
5+ years related experience and/or training; or equivalent combination of education and experience: 2 years' experience within Department Store Channel required; 2+ years' experience as an Account Executive
Benefits
Health, dental, vision and disability insurance
401(k) with generous employer match
Paid time off and Summer Saturdays
Parental leave
Tuition reimbursement
Hybrid work arrangements
Company
Coty
Coty is a beauty company specializing in cosmetics, skincare, fragrance, and hair color.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.48BKey Investors
Kohlberg Kravis Roberts
2025-10-06Post Ipo Debt· $900M
2024-05-22Post Ipo Debt· $541.23M
2023-09-28Post Ipo Equity
Leadership Team
Eniola Akindes
Vice President, Global Indirect Procurement, Marketing & Retail
Fatima Zahri
Chief Procurement Officer
Recent News
Global Cosmetics News
2026-01-25
2026-01-16
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