Texas Health and Human Services · 2 weeks ago
Systems Analyst V 100% Remote In Texas
United States
Full-time
Remote
Mid, Senior Level
$5,797/mo - $8,580/mo
2+ years expTexas Health and Human Services Commission (HHSC) is seeking a highly qualified candidate for the Systems Analyst V position within the Access and Eligibility Services, Data Management & Reporting Division. The role involves managing various needs, improving processes through automation and standardization, and collaborating with multiple teams to enhance system platforms and infrastructure.
Health Care
No H1B
Responsibilities
Oversees the overall development of applications including system design, planning, production and customer support for software systems and solutions, existing production, and development for new applications. Drives design, delivery and integration for interfaces, system connectivity, and batch processes for existing applications. (30%)
Manages product backlog and priorities with our business and technology partners. Leads product backlog grooming sessions partnering with key resources
Formulates and develops new ideas to improve development delivery
Builds and maintains a highly effective release management system
Formulates and drives process and organizational improvement which enhances overall effectiveness and value
Works with business areas to identify and articulate initiative scope, benefits, and ROI
Coordinates daily development activities including coding, testing, and debugging of programs that are in development or requiring support for issue resolution/performance or enhancement. Implements standards and procedures by coordinating the activities of programming staff. Coordinates staff, tasks, and schedules to develop and modify customer software applications. (30%)
Measures and monitors progress to ensure application releases are delivered timely and efficiently; and according to expectations
Ensures project schedules are met, and/or re-negotiated, and approved by customer and Team Manager prior to target dates
Communicates and collaborates with the functional and technical team members to coordinate testing efforts
Collaborates with support teams to plan and deploy product releases
Assists with code deployments in all environments
Assists with release documentation to ensure documentation is thorough, complete, and well organized
Communicates progress and issues affecting work assignments to the Team Manager and/or Project Manager as soon as possible
Implements proactive monitoring, alerting, and trend analysis
Provides direction and guidance to staff in matters related to analysis and programming activities. Supports the development of business processes through analysis and design. (30%)
Cross trains with team members on new technical and functional implementations
Creates, edits, and maintains technical documentation for current and future applications e.g., technical reference manuals and production control manuals
Assists with change request documentation, as appropriate
Assists in the development and maintenance of documentation and ensures that the documentation content is well organized, complete, and appropriate to the audience
Assists in improving and documenting departmental processes and style guide. Provides technical guidance and educates team members and coworkers on development and operations
Develops and reviews complex system documents and artifacts to convey business requirements and support efficient system design (including, but not limited to, business rules, business requirements, mock-ups, diagrams, flowcharts, technical specification documents, system design documents, test plans, and technical specifications)
Performs other duties as assigned, including administrative tasks such as completion of mandatory training, project timesheets, new staff on-boarding activities, etc. (10%)
Effectively and efficiently communicates with Leadership, technical audiences, and non-technical audiences while employing a high degree of collaboration and influence
Provides information to non-technical and technical staff via email, telephone, and formal presentations covering such topics as system functionality, data collection processes, and other technical issues as needed
Views the 'big picture' of challenges impacting the customer experience, including the technical, functional, process, and policy considerations. Creatively defines solutions to those challenges
Develops a full understanding of our businesses and customers to effectively design, develop, and implement tools and processes that enable a relevant, highly available, scalable, and reliable customer experience
Anticipates and manages technology evolution and maps to business solutions
Partners with business areas and internal/external stakeholders to understand current customer experiences and areas of opportunity. Creates and manages product visions and roadmaps
Functions as an application process subject matter expert (SME), primary point of contact, and technical lead
Qualification
Required
Two or more years of professional experience in managing the processes involved in development
Two or more years of experience producing technical documentation
Graduation from an accredited four-year college or university with major coursework in Computer Science, Management Information Systems or a related field. May substitute direct work experience on a year-for-year basis
Knowledge of industry best practices for design, analysis, development, validation and implementation
Knowledge of the principles and practices of methods and procedures analysis, work simplification, forms and records design and control, and staff and equipment utilization
Ability to conduct discovery sessions, document requirements and create workflows
Ability to track projects at different stages of development and prioritize workload
Ability to analyze complex business problems, provide solutions while utilizing critical thinking skills
Ability to perform detailed work accurately
Ability to communicate effectively, both verbally and in writing
Ability to work independently and in a team environment
Benefits
100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement
Company
Texas Health and Human Services
Texas Health and Human Services is an agency that focuses on improving health, safety and well-being.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dr. Napoleon Broughton
Chief Executive Officer: Life Enhancement Solutions
John F. Palermo
CTO Strategic Analyst VI
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