PayPal · 1 day ago
Technical Program Manager, Release Management
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$138K/yr - $236K/yr
8+ years expPayPal is a company that has been revolutionizing commerce globally for over 25 years. They are seeking a Technical Program Manager to lead a new structured Alpha / Co-Development program that transforms how they build and launch merchant-integrated products, focusing on operational excellence and cross-functional collaboration.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers
Develop and manage program plans, including timelines, milestones, deliverables, and procurement activities
Coordinate activities across multiple projects to ensure alignment with program objectives
Monitor program performance and implement corrective actions as needed
Communicate program status to stakeholders and executive leadership
Manage program budgets and financials
Facilitate cross-functional collaboration and resolve conflicts
Ensure adherence to engineering standards and best practices
Establish and maintain the operating model for quarterly Merchant Release Trains, including planning cadences, entry/exit criteria, and success metrics
Define the Co-Development Framework, standardizing integration specifications, solution designs, and merchant engagement workflows
Ensure all products entering the cycle possess clear requirements and cross-functional alignment
Lead the end-to-end Release Train cycle, managing the journey from merchant recruitment through integration, validation, and retrospective
Synchronize efforts across 15–20 product and engineering teams to ensure readiness and proactive dependency management
Collaborate with Solutions Engineering to ensure integration specs are technically sound and formally approved by all stakeholders
Act as the primary operational point of contact for participating merchants, managing expectations regarding scope, timelines, and deliverables
Track merchant implementation milestones and facilitate feedback loops
Serve as the senior escalation point for readiness issues or program-level blockers
Define and monitor KPIs/OKRs (e.g., build quality, cycle time, and merchant satisfaction) to evaluate program health
Provide executive-level visibility through consolidated dashboards and strategic reporting
Translate 'lessons learned' into actionable improvements for product roadmaps and playbooks
Partner with Legal, Risk, and Privacy teams to ensure all testing agreements and data-use policies are strictly followed
Uphold rigorous quality gates to ensure excellence at every stage of the release lifecycle
Qualification
Required
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Proven track record of managing complex programs within an engineering environment
Experience: 8–10+ years of program management experience within Fintech, E-commerce, or a complex SaaS environment
Technical Proficiency: Strong understanding of the SDLC and technical integration patterns (APIs, SDKs, and web integrations)
Strategic Leadership: Proven ability to build frameworks and governance structures from the ground up in ambiguous environments
Stakeholder Management: Exceptional communication skills with the ability to influence and align diverse teams (Engineering, Sales, and Legal) without formal authority
Analytical Rigor: Proficiency in data analysis and building dashboards to monitor program health and conversion metrics
Preferred
Experience managing 'Release Trains,' Scaled Agile (SAFe), or Program Increment (PI) planning
Direct experience working with enterprise-level merchants on co-development initiatives
Deep knowledge of the payments ecosystem (Gateways, Acquirers, Wallets)
Professional certifications such as PMP, PgMP, or CSM
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-22
The Motley Fool
2026-01-22
2026-01-22
Company data provided by crunchbase