Aardwolf Consulting LLC · 5 days ago
Systems Administrator (Modern Desktop, AVD & Security)
Washington, DC
Full-time
Hybrid
Senior Level
$145K/yr - $145K/yr
6+ years expAardwolf Consulting LLC is seeking an experienced Systems Administrator to join their infrastructure team supporting a major Federal Government customer. This role is pivotal in managing the agency’s transition to a modern endpoint environment, driving configuration via Microsoft Intune, ensuring strict security compliance, and supporting AI adoption within an Agile framework.
Information Technology & Services
Responsibilities
Modern Endpoint & AVD Management
Physical Fleet Management: Oversee the lifecycle, imaging, and onboarding of physical endpoints, specifically Microsoft Surface Pro tablets, ASUS NUCs, and 5G-enabled devices
Azure Virtual Desktop (AVD): Manage AVD Host Pools and Session Hosts, ensuring they are enrolled in and managed by Microsoft Intune just like physical devices
Intune Engineering: Troubleshoot complex Company Portal issues (app visibility, uninstall failures) and manage device policy conflicts across both physical and virtual (AVD) endpoints
Configuration Integrity: Maintain drive mappings, FSLogix profiles, and consistent user experiences across local "COF" devices and AVD sessions
Security Operations & Federal Compliance
Vulnerability Management: Utilize Microsoft Defender for Endpoint (TVM/KQL) to identify high/critical vulnerabilities across physical and AVD environments
Audit Readiness (POA&M): Maintain rigorous daily documentation of remediation actions to satisfy Federal POA&M (Plan of Action and Milestones) requirements
Hardening: Implement application whitelisting (e.g., Calabrio, Developer tools) and validate trusted publisher/certificate paths
Agile Project Management & Documentation
Sprint Workflow: Actively participate in team sprints using Jira to track planned engineering work (e.g., AVD image updates, software rollouts) separate from reactive support tickets
Knowledge Base: Create and maintain technical "How-To" guides, meeting artifacts, and system documentation in Confluence to ensure cross-team knowledge sharing
Reporting: Translate outcomes from high-level technical syncs (Security/Prevuln) into actionable Jira stories
Software Deployment & AI Readiness
Packaging: Prepare and deploy applications (e.g., Microsoft Visio) using Intune Win32 packaging, employing custom detection rules to ensure deployment success on both NUCs and AVD
Copilot Enablement: Support the rollout of Microsoft Copilot for Edge, including testing licensing capacity, validating behavior, and documenting governance/uninstall criteria
Change Management: Execute off-hours rollouts and manage user communications to minimize disruption
Service Management (ITSM) & Advanced Troubleshooting
Root Cause Diagnostics: Go beyond basic fixes by utilizing Windows Event Viewer, Registry Editor, and log analysis (Intune Management Extension logs) to diagnose OS stability issues and application crashes
Incident Resolution: Open, update, and resolve ServiceNow (SNOW) incidents related to endpoint performance, connectivity, and software errors
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, or a related field is required
Minimum of 6 years of relevant professional experience in systems administration or endpoint engineering
Expert capability in modern management, Win32 app packaging, and compliance policies
Experience managing AVD images, Host Pools, and multi-session Windows 10/11 environments via Intune
Mastery of Event Logs (System/Application/Security), Registry manipulation, Service dependencies, and Intune Management Extension (IME) log analysis
Proficiency with Microsoft Defender, KQL querying, and the Federal 'Prevuln' lifecycle
Deep experience troubleshooting Windows 10/11 on Surface and ASUS NUC hardware (drivers, UEFI, firmware)
Hands-on experience with Jira (sprints/boards) and Confluence
Strong ability to coordinate between technical teams (Security Ops, Device Management) and non-technical stakeholders
Disciplined approach to maintaining audit trails and compliance logs
Preferred
Prior experience supporting Federal Government agencies or working in a government contracting environment
Familiarity with Developer environments (VSCode, WSL configurations)
Certifications in Microsoft Modern Desktop (MD-102), Azure Virtual Desktop (AZ-140), or Security (SC-200)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Company
Aardwolf Consulting LLC
Welcome to Aardwolf – your partner in navigating the complex world of information technology.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Andrew Wroblewski
Chief Executive Officer
Company data provided by crunchbase