PayPal · 2 days ago
Senior Director, Head of Data Analytics & Insights
San Jose, CA
Full-time
Hybrid
Director/Executive
$188K/yr - $324K/yr
12+ years expPayPal has been revolutionizing commerce globally for more than 25 years. They are seeking a Senior Director, Head of Data Analytics & Insights to lead the transformation of their analytics function, ensuring insights are automated and embedded in decision-making processes.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Define and champion the enterprise-wide analytics vision and strategy
Influence executive leadership on leveraging analytics for business transformation
Oversee governance, compliance, and scalability of analytics solutions
Drive cross-functional alignment to embed analytics into organizational culture
Measure and communicate the business impact of analytics initiatives at the executive level
Lead the transformation of our analytics operating model from static dashboards to a layered system of trusted data, shared metrics, and intelligent insight delivery
Build and enforce a dashboard hierarchy (single → double → triple click) that ties every metric to strategic OKRs and downstream actionability. Help guide the rationalization of dashboards and reporting assets to promote clarity and efficient insight consumption
Elevate our OKR reporting practice, initially through refined scripting, source alignment, and PowerPoint automation, while architecting the shift to dynamic BI delivery (e.g., Looker Pulse, Salesforce CRMA, ReactJS, Slack-native reporting, AI-generated voiceovers)
Experience contributing to data governance practices and supporting consistent metric definitions to ensure accuracy and reliability of core business reporting
Embed insights into the flow of work by partnering with LLM engineers and platform leads to drive Slack, email, and executive summary integrations
Oversee three key pillars: Merchant and Commercial Analytics, Data & Analytics Enablement, Pipeline and Forecast Management
Partner cross-functionally with Sales, channel, compensation, business ops, finance, data science and engineering, and AI platform teams to influence tool adoption and insight accessibility
Be a cultural driver for how we use data: shifting the organization away from “pulling dashboards” to “being alerted when it matters.”
Qualification
Required
12+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
15+ years of experience in business analytics, data strategy, or data transformation roles, with a proven ability to lead through ambiguity
Strong executive communication and storytelling skills, you can translate noise into clarity for stakeholders at every level
Experience leading diverse multi-functional teams across product analytics, GTM/commercial analytics, and infrastructure liaison roles that span across time zones
Demonstrated ability to evolve how insights are consumed—from manual PowerPoint decks to live dashboards, Slack alerts, and AI-generated summaries
Comfortable collaborating with LLM engineers, data scientists, and platform teams, even if not building models directly
High operational rigor: you bring structure and focus to dashboard sprawl, redundant queries, and fuzzy stakeholder asks
Familiarity with the Google Analytics product suite (GCP, Looker Studio Pro / Looker Core, Tableau, BQ, etc.) as well as integrations with various LLMs or other productivity tools (i.e. Slack, Teams, etc.) and how they support semantic modeling, real-time dashboards, and narrative reporting
Familiarity with Salesforce (ideally) or other CRM systems and how to make these CRM systems work well within a broader data environment (e.g., connecting Salesforce to GCP)
Experience contributing to data governance practices and supporting consistent metric definitions to ensure accuracy and reliability of core business reporting
Preferred
Experience leading analytics or reporting teams in fintech, payments, or enterprise-scale SaaS environments
Familiarity with OKR methodologies and executive-level reporting cycles
Exposure to AI-enhanced BI tools such as Looker Core, Looker Studio Pro, with GPT integration
Experience working with distributed analytics teams, including offshore (e.g., India) collaboration models
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Medical, dental, vision, and other benefits
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-22
The Motley Fool
2026-01-22
2026-01-22
Company data provided by crunchbase