DoorDash · 3 days ago
Associate Manager, Campaign Quality & Enablement, Marketing Technology
United States
Full-time
Remote
Mid, Senior Level
$109K/yr - $160K/yr
5+ years expDoorDash is a technology and logistics company focused on empowering local economies. They are seeking an Associate Manager for Campaign Quality & Enablement to build tools and systems that enhance marketing campaign efficiency while minimizing risks associated with human error.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Shape the tools that let marketing teams move faster. You'll product-manage our AI-assisted QA tool—defining requirements, prioritizing improvements, and driving adoption so teams catch issues before campaigns ship
Build systems that scale. Partner with Product/Engineering to embed guardrails into platforms, so quality is automatic—not a manual checklist
Enable teams through great tooling and training. Create guarded templates, living checklists, micro-trainings, and office hours that make doing the right thing the easy thing
Own post-send monitoring and anomaly detection—define alerting thresholds, triage logic, and dashboards that surface issues fast
Troubleshoot and solve problems in real-time—diagnosing why a campaign suppressed unexpectedly, why deliverability dropped, or why an integration isn't syncing
Run our deliverability program: authentication health, IP/domain warm-up, seed testing, and ISP relationships that keep messages landing in inboxes
Own list health and channel governance across email, SMS, and push—sunset policies, consent management, opt-out handling, and quiet-hour standards
Translate regulatory and platform policy changes into platform controls, so marketing teams don't have to become compliance experts
Qualification
Required
5+ years in marketing technology, operations, deliverability, or marketing analytics, with hands-on experience across owned channels (email, SMS, push, in-app)
Lead cross-functionally and influence without authority—building trust with Engineering, Legal, Privacy, and Marketing teams to drive alignment on complex initiatives
Depth with ESP/notification platforms (Braze, Iterable, SendGrid, or similar) and understand how campaigns are built, tested, and delivered—including suppression management and QA workflows
Communicate technical concepts clearly to diverse audiences—translating regulatory requirements for engineers, platform constraints for marketers, and business context for legal teams
Understand how marketing platforms integrate with internal and third-party tools, including relevant data concepts (APIs, event streams, ETLs)
Think creatively and devise alternatives when faced with roadblocks—finding practical workarounds when the ideal solution isn't available or timelines are tight
Know email/SMS regulations (CAN-SPAM, TCPA, GDPR) and can translate policy into platform controls
Track record of managing and delivering technical projects end-to-end—from scoping requirements to driving adoption
Understand email deliverability and can diagnose inbox placement issues
Comfortable querying data to troubleshoot issues and validate segments—SQL required, experience with BI tools (Snowflake, Sigma) a plus
Write clear documentation that scales enablement—making it easy for others to self-serve
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Crain's New York Business
2026-01-24
2026-01-23
Company data provided by crunchbase