Nextcare · 1 day ago
Clinic Manager III
Fort Worth, TX
Full-time
Onsite
Mid, Senior Level
3+ years expNextCare is a healthcare organization focused on providing quality patient care. The Clinic Manager III is responsible for managing facility resources, staff, and ensuring compliance with established policies and procedures to optimize patient flow and operational efficiency.
Health CareInsuranceService Industry
Responsibilities
Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards
Ensures staff and providers maintain standards as outlined in the NextCare Commitment to Our Mission
Assures that adequate staffing is present through the scheduling of receptionists, medical assistants, practical radiology technicians, radiology technicians, occupational medicine coordinators and any additional staff needed
Assures that the clinic meets regulatory and internal standards including ADHS, COLA, standing orders, dispensing and corporate compliance programs. Participates in regulatory/insurance audits and inspections
Manage programs as necessary to assure that an adequate level of supplies and equipment are present in the facility. Makes suggestions for additions and replacements of equipment
Evaluates staff performance on a regular basis including verbal/written disciplinary action and annual performance reviews
Provides input to Regional Medical Director regarding the performance of all providers working at the clinic
Conducts preliminary, entrance and exit interview of staff. Participates in other interview processes as requested
Interacts with Regional Medical Director regularly to ensure appropriate operational and clinical service delivery
Addresses client concerns promptly, utilizing customer service skills. Makes recommendations for and/or implements resolution as determined necessary
Participates in the development of education programs and attends meetings as required. Attends education programs as needed
Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends
Ensures accurate maintenance of patient's medical records and the patient records are treated as confidential information
Obtains statistical data about the facility and compiles information into required format
Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with facility standards
As applicable, maintain skills in back office and front office departments so as to provide back up for these positions
Be available and participate in on-call assignments
Participates in interviewing, hiring, orientation and training of personnel
Ensures appropriate clinic expense and revenue management including input in annual budget process and monthly review of profit and loss statements
Financial reporting and profit and loss management
Regular meetings with Area Operations Manager to establish ongoing goals and objectives
Ability to manage multiple sites
Works in collaboration with Sales & Marketing to identify and implement mechanisms to secure new patient volume and favorably distinguish the company from its competitors
Assures that service standards are being achieved. Monitors the scorecards for opportunities for improvement as it relates to the patient experience, right-coding, and reimbursement for services rendered
Represents the company at events dedicated to raising awareness about the company and its services
Treats patients and co-workers consistent with the NextCare Mission Statement, Vision, Values and Performance Standards
Performs other related duties as assigned or described in Company policy
Acts as the Arizona Department of Health Services onsite administrator as delegated from the Chief Executive Officer per NextCare Policy 101010 Organizational Chart
Qualification
Required
Minimum of High School diploma or equivalent
Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety Council
Preferred
Minimum of Bachelor's Degree
Minimum of three years previous management experience in healthcare related field, preferably in medical office environment
Strong human resource and financial management skills
Typing and computer knowledge
Other medical or academic degree
Customer Service, Human Resource and Financial Management training
Company
Nextcare
NEXTCARE provides health insurance management and administration services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
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