IT Service Specialist jobs in United States
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Freudenberg Filtration Technologies · 10 hours ago

IT Service Specialist

Freudenberg Filtration Technologies is a global technology group focused on making the world cleaner, healthier, and more comfortable. They are seeking an IT Service Specialist to deliver front-line IT support, troubleshoot systems, manage IT assets, and provide user guidance and training.

Environmental ConsultingIndustrial

Responsibilities

Deliver front-line IT support by responding to helpdesk tickets, resolving hardware/software issues, and assisting remote users to ensure seamless operations
Troubleshoot and maintain systems, diagnosing common technical problems and escalating complex issues to maintain reliability and performance
Manage IT assets and setups, including configuring, installing, and maintaining equipment for new and existing users
Document and improve processes, recording solutions for recurring issues and contributing to initiatives that enhance IT support quality
Provide user guidance and training, promoting effective system use and reducing repetitive issues through clear communication and support

Qualification

IT supportTroubleshootingNetworking principlesHelpdesk ticketing systemsHardware/software issues

Required

Bachelor's degree in Information Technology, Computer Science, or a related field
0–2 years of experience in IT support or helpdesk roles
Strong ability to troubleshoot hardware and software issues effectively
Basic knowledge of networking principles, hardware setups, and software configurations
Familiarity with helpdesk ticketing systems and tracking resolution metrics

Benefits

Vacation
Diversity & Inclusion
Paid Holidays
Personal Development
401K Match

Company

Freudenberg Filtration Technologies

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Freudenberg Filtration Technologies provides filtration solutions that specialize in air, gas, and liquid.