firstPRO, Inc · 2 weeks ago
Accounts Receivable & Credit Specialist
firstPRO, Inc is seeking a motivated and detail-driven Accounts Receivable & Credit Specialist to oversee receivables, credit, and collections activities for a designated sales region. This role is crucial in safeguarding cash flow, ensuring billing accuracy, and supporting both internal stakeholders and external customers.
Responsibilities
Manage end-to-end accounts receivable responsibilities for an assigned territory, including billing, cash application, credit review, and account reconciliation
Evaluate customer credit status, monitor exposure, and support credit-related decisions in alignment with company policies
Investigate and resolve account variances, short pays, and unapplied cash in a timely manner
Collect, review, and validate purchase orders tied to case activity to ensure compliance with contractual terms and internal requirements
Partner closely with field sales, operations, and distribution teams to confirm case accuracy and obtain required documentation
Prepare and issue accurate invoices based on completed cases, pricing agreements, and contractual terms
Ensure invoices are delivered promptly to customers, sales teams, and third-party distributors to support timely payment
Lead proactive collections efforts through phone calls, emails, and internal follow-ups to drive on-time payment
Analyze aging reports, identify delinquent or high-risk accounts, and recommend escalation or credit actions as needed
Apply payments accurately and maintain clean, balanced customer accounts
Oversee AR-related performance of third-party distributors, including PO submission, documentation compliance, and payment timeliness
Identify gaps in performance, communicate expectations, and partner on corrective action plans
Work cross-functionally with Sales, Operations, Customer Service, and Finance to resolve billing issues and remove obstacles to payment
Prepare AR, credit, and collections reporting to support leadership visibility, forecasting, and decision-making
Qualification
Required
At least 2 years of experience in Accounts Receivable, Credit, Collections, or related finance functions
Solid knowledge of invoicing, credit evaluation, collections strategies, and cash application
Proven ability to manage high transaction volumes with strong attention to detail and accuracy
Strong communication and negotiation skills, both written and verbal
Proficiency in Excel and ERP/accounting systems
A proactive, solutions-oriented approach to problem solving
Preferred
Experience in medical device, healthcare, or distribution environments is a plus
Familiarity with purchase orders, case-based billing, and sales-driven documentation workflows is preferred