Hartford HealthCare · 1 day ago
Patient Safety Program Manager
Norwich, CT
Full-time
Onsite
Senior Level
5+ years expHartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking a Patient Safety Program Manager. This role is responsible for advancing the culture of safety through program oversight, safety assessments, and coordination of action plans to improve safety across healthcare facilities.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Conducts ongoing monitoring of safety practices through assessments, surveys and review of data to identify opportunities for improvement in safe practices and reduction of risks and system-related issues that create barriers to safe practice. Provides patient safety consultation, guidance and expertise to problem solve for system and individual issues for all organization levels. Provides a strong clinical presence and be readily accessible to clinical and non-clinical staff
Leads root cause analysis, failure modes effects analysis, continuous quality improvement and Lean tools to evaluate near-miss and actual events and resolve safety concerns
Provides performance improvement support to service lines and actively participate in various committees to support patient safety and performance improvement projects
Designs present and evaluate the effectiveness of educational safety programs used to train all organization levels to help identify and respond to system failures. Educate staff on the safety implications of regulatory issues. HRO trained facilitator
Develop, maintain and update patient safety-related HHC Regional policies and procedures. Collaborate with quality, and Risk department and others as appropriate to ensure a seamless approach to patient safety and risk reduction
Actively participate in survey preparation and promote compliance with State, Federal, TJC , and other accrediting agency regulations, standards and survey process. Performs specific performance improvement activities necessary for the clinical and administrative staffs to monitor and evaluate the quality and appropriateness of patient care to meet regulatory requirements (e.g., DPH, TJC, CMS)
Provides data abstraction from hospital applications and inputs into internal and external databases to support publicly reported measures and other performance improvement activities
Qualification
Required
Bachelors of Science Degree is required
Five or more years of health care, quality, safety or risk management experience required, preferably in a hospital setting
RN with CT License or relevant healthcare profession license as applicable
Preferred
Registered Nurse preferred, other clinical healthcare professionals considered
Master's Degree in Nursing, Health Administration, Management or related discipline strongly prefer
CPHQ and/or CPPS Certification is preferred
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Jeffrey Flaks
President & Chief Executive Officer, Hartford HealthCare
Bimal Patel
Executive Vice President/ Chief Operating Officer
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase