Reach University · 15 hours ago
Graduate Academic Operations Coordinator
Reach University is an accredited, nonprofit institution reshaping higher education. The Graduate Academic Operations Coordinator will support the operations of Graduate Studies, ensuring smooth coordination across teams and contributing to employer success, mentor matching, credential tracking, and enrollment support.
Responsibilities
Ensuring graduate academic operations run smoothly through accurate coordination, documentation, and follow-through
Strengthening collaboration between Graduate Studies and employer partners through clear communication and reliable processes
Supporting candidates, mentors, and partners with care, clarity, and consistency across enrollment, fieldwork, and credentialing experiences
Contributing to a culture of accountability, transparency, and continuous improvement within Graduate Studies
Ensures employer partners receive timely, accurate communication and logistical support throughout the academic year
Strengthens internal coordination by keeping partner information, processes, and documentation up to date and accessible
Executes mentor matching and fieldwork logistics for Teacher Intern and Induction programs in alignment with CTC standards
Maintains organized, compliant records and coordinates schedules and communication between candidates, mentors, and school partners
Supports candidates’ successful progression toward Intern, Preliminary, and Clear teaching credentials through accurate tracking and guidance
Maintains credentialing databases and responds to credential-related inquiries with clarity and precision
Provides administrative and logistical support for seasonal enrollment cycles, onboarding, and registration processes
Maintains internal systems and tools used for academic operations, data tracking, and progress monitoring
Acts as a liaison between Graduate Studies and internal technology teams to troubleshoot tools and support system enhancements
Audits existing workflows and contributes to improvements that increase efficiency, clarity, and scalability
Works closely with: Graduate Studies team, Growth team, Program Directors, Registrar support and internal technology teams
May support or guide: Graduate candidates, mentors, field supervisors, and employer partners
Participates in: Partner meetings, internal planning meetings, staff retreats, and the annual CCAC Conference
Qualification
Required
Detail-oriented, highly organized, and comfortable managing multiple priorities simultaneously
Strong follow-through and a proactive, solutions-oriented mindset
Clear, professional communicator across email, meetings, and partner-facing correspondence
Enjoys building and maintaining systems that help others succeed
Preferred
Experience in higher education or K–12 educational settings
Familiarity with teacher credentialing processes (California preferred)
Strong technology orientation; experience with CRMs, spreadsheets, and workflow tools
Ability to work independently and collaboratively in a remote environment
Benefits
Health Insurance: We provide medical, vision, and dental insurance plans to ensure you and your family are well-covered. Plus additional wellness programs.
Freedom Time Off: We offer a flexible "Freedom Time Off" policy, empowering you to take the time you need when you need it, without the constraints of a traditional vacation policy.
Flexible Remote-Only Workplace: Enjoy the freedom to work from anywhere with our flexible remote-only work environment, fostering a balance of workload and rest
Professional Development Support: We are committed to your growth and development, offering support for professional development opportunities to help you advance in your career.
Company
Reach University
Reach University is a non-profit university that offers job-embedded learning to help communities and individuals to grow.
Funding
Current Stage
Growth StageTotal Funding
unknown2018-01-01Seed
Recent News
Michael B. Horn
2022-03-21
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