Credit-Collections Administrator, Temporary jobs in United States
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HME · 2 days ago

Credit-Collections Administrator, Temporary

positionCarlsbad, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$18.90/hr - $25.20/hr
date1+ years exp

HME is a company that has been creating innovative products for the drive-thru and pro-audio industries since 1971. They are seeking a temporary Credit Collections Administrator who will be responsible for past-due account collection, customer communication, and account escalation.

Customer ServiceElectronicsProduct Design

Responsibilities

Reviews customer accounts for past due invoices and payment history
Contacts customers to advise of past due amounts
Negotiates payment plans with customers who cannot pay in full
Calls customers whose orders have been placed on credit hold
Approves and releases orders from credit hold based on customer payment history and credit limit
Documents customer communications
Reports status of collection efforts to manager
Answers incoming customer calls
Makes a minimum over 20 outgoing collection calls daily
Provides information and answers customer questions regarding unpaid invoices
Research on disputed invoices
Process credit applications
Process Dunn and Bradstreet credit reports on perspective customers
Maintain entire customer data base in ERP system
Refers customer accounts that cannot be resolved to supervisor
Follows up with supervisor regarding payment status
Works directly with outside collection agency
Performs all other job responsibilities as assigned

Qualification

Past-Due Account CollectionCustomer CommunicationComputer proficiencyOrganizational skillsInterpersonal skillsCommunication skillsTime management

Required

Ability to work well under pressure in a time sensitive, fast pace environment while responding appropriately, accurately and efficiently including monthly deadlines as assigned
Excellent organizational skills
Possess strong interpersonal and communication skills with the ability to articulate issues and solutions to both internal and external customers
Computer proficiency with MS Office including Word, Excel, Outlook and PowerPoint
1 year related experience

Company

HME

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Founded in 1971, HM Electronics (HME) is a family of industry-leading companies dedicated to Quality & Continuous Improvement in the Drive Thru and Pro Audio sectors.
dateFounded in 1971
location
Poway, California, USA
people-size501-1000 employees
web-link
http://www.hme.com

Funding

Current Stage
Late Stage

Leadership Team

D
Daren Haas
Chief Strategy Officer
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T
Todd Clyde
President
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