Consumer Loan Processor - Bilingual Preferred jobs in United States
cer-icon
Apply on Employer Site
company-logo

Oklahoma's Credit Union · 22 hours ago

Consumer Loan Processor - Bilingual Preferred

Oklahoma's Credit Union has been serving the community for over 60 years, helping individuals manage their finances responsibly. They are seeking a Consumer Loan Processor to provide outstanding service, assist members with loan applications, and support loan officers in processing loans.

BankingCreditFinancial ServicesPersonal Finance

Responsibilities

Provide outstanding service and contribute to overall team effort
Fully understand and actively assist members in using credit union products and services
Occasionally interview applicants to obtain personal and financial data and assist with completion of loan applications
Keep records or files of credit transactions, inquiries, pending loans, loan activity reports and daily loan listings
Provide assistance with filing, entering data, recording information, answering phones, copying, faxing, sending letters and general office duties
Support and assist the loan officers with applications, booking and completion of loans
Assist with onboarding and welcoming of new members, showing appreciation for their business
Create procedures that help streamline processes for our members and loan officers
Provide assistance to the Phone Center when needed
Communicate with members on disclosing loans, making appointments to close loans, walking them through the electronic signature process, etc
Ensure all items are completed before booking loans
Process lien entries and releases, filing of out-of-state titles and claims for GAP insurance
Assist with all loan maintenance, payment adjustments, skip a pays and automatic payments
Respond to audit exceptions for loan processing or lending staff
Ensure confidentiality regarding member transactions and information
Ensure compliance with all credit union policies and procedures

Qualification

Customer service experienceMulti-Lingual CapabilitiesTeam collaborationCommunication skillsAttention to detail

Required

Customer service experience

Preferred

Multi-Lingual Capabilities in Spanish

Benefits

Employee medical coverage 90% paid by OKCU
Employee dental, vision and life insurance paid by OKCU
Tuition reimbursement program
401(k) contribution of 3%, plus additional profit-sharing match of up to 4%
Volunteer opportunities to serve the community
Gym membership reimbursement
Comprehensive training opportunities
And much more!

Company

Oklahoma's Credit Union

twittertwittertwitter
company-logo
Oklahoma's Credit Union offers financial services such as banking, mortgage, loans and credit card services.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Jennifer Lown
Chief People Officer
linkedin
Company data provided by crunchbase