Apple · 16 hours ago
US-Lead
McLean, Virginia, United States
Full-time
Onsite
Mid, Senior LevelApple Retail is where the best of Apple comes together. As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team, playing a critical role in facilitating meaningful experiences for both customers and team members.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Lead, act as a role model, mentor, and encourage customer engagement
Use Apple product and services expertise to drive customer engagement and sales, while building customer loyalty
Organize people and the sales floor workflow, including managing relevant communication to team members and leadership to optimize the customer experience
Make sure that sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership team
Energize, inform, and align team members on store performance goals, priorities, and communication
Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate
Address operational needs of the store, such as opening and closing procedures, cash management, and overrides
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn
Demonstrate Apple’s values of inclusion and diversity in daily activities
Qualification
Required
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
Have experience in retail or sales, or related work experience
Have experience mentoring or leading others personally or professionally
Preferred
Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition
Resolve conflict and settle differences in productive ways
Work in a fast-paced environment and make timely decisions using analytics, experience, and judgment
Demonstrate excellent attention to detail and organization skills
Work autonomously and be willing to take initiative without close supervision
Drive results both individually and through enabling others by leading and collaborating
Allocate resources and adjust processes to provide an exceptional customer experience
Communicate effectively and tailor your communication style to different audiences
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
Founded in 1976
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase