Desktop Support Technician jobs in United States
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Brooksource · 22 hours ago

Desktop Support Technician

positionAustin, Texas Metropolitan Area
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $30/hr

Brooksource is seeking a Desktop Support Technician to provide hands-on end-user support and device lifecycle services. The role involves supporting endpoint management through SCCM and resolving desktop issues efficiently.

EmploymentHuman ResourcesInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Sofia C.
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Responsibilities

Provides hands-on end-user support and device lifecycle services, including PC refreshes, hardware/software upgrades, and break/fix support
Supports endpoint management through SCCM and works directly with users to resolve desktop issues efficiently

Qualification

Desktop support experienceSCCM knowledgePC refreshesUpgradesTroubleshooting skillsCustomer service skillsActive Directory supportIntune familiarityDocumentation experience

Required

Hands-on desktop support experience (Windows PCs, peripherals)
Experience with PC refreshes, upgrades, and hardware/software installs
Working knowledge of SCCM (deployments, imaging, patching)
Strong troubleshooting and customer service skills
Solid work ethic, punctuality, and accountability

Preferred

Experience supporting large enterprise environments
Familiarity with Intune or other MDM tools
Basic Active Directory user/device support
Experience documenting procedures or tickets

Company

Brooksource

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Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.
dateFounded in 2000
location
Indianapolis, Indiana, USA
people-size1001-5000 employees
web-link
http://www.brooksource.com

H1B Sponsorship

Brooksource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (10)

Funding

Current Stage
Late Stage

Leadership Team

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Ashley Cigolotti
Director, Global Partnerships
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Matt Ayala
National Account Executive (Global Partnerships)
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