Manager In Training jobs in United States
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Kimpton Hotels & Restaurants · 22 hours ago

Manager In Training

Kimpton Hotels & Restaurants is dedicated to creating heartfelt connections in hospitality. The Manager in Training program is designed to develop management and leadership skills, preparing participants for junior management roles while providing operational knowledge and experience in the hospitality industry.

HospitalityRestaurants

Responsibilities

Attend trainings each month from the different disciplines in hotel and restaurant management, called "Lunch and Learns"
Attend additional training classes each month as part of Kimpton University
Participate in all city volunteer activities and at least one Kimpton Group
Train in all departments and shadow/experience various positions
We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do
Responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service
Review arrivals, noting special requests, blocking rooms as needed
Answer phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift
Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages, and any special requests
Ensure credit policies are followed. Submit all lost & found articles accompanied by a lost & found report
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty

Qualification

Hospitality experienceLeadership skillsCustomer serviceCommunication skillsAttention to detail

Required

Able to work on rotating shifts (including overnight) and be flexible in terms of schedule
Excellent attention to detail and are a self starter
Excellent communication skills, are eager to learn and grow, have a can-do attitude, and have an affinity for hospitality

Preferred

Bachelor's or Master's degree in Tourism Management, Hospitality Administration, Business Administration, or relevant discipline is preferred but not required
Experience in hospitality, service, or customer-facing role with some leadership experience is preferred

Company

Kimpton Hotels & Restaurants

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At Kimpton, it’s always personal. We focus on what it means to be human and an individual. You’ll quickly learn Kimpton’s not just a hospitality job.

Funding

Current Stage
Late Stage
Total Funding
unknown
2014-12-15Acquired

Leadership Team

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Roger Doyle
Senior Vice President and Chief Financial Officer
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Company data provided by crunchbase