BIOptimizers · 4 days ago
B2B Customer Service Specialist
United States
Full-time
Remote
Entry Level
$21/hr - $23/hr
2+ years expBiOptimizers is a company dedicated to enhancing health and biological performance through scientifically designed supplements. The B2B Customer Service Specialist will provide exceptional support to retail accounts, handling inquiries, order processing, and ensuring high customer satisfaction to support sales growth.
FitnessHealth CareWellness
Responsibilities
Dedication and ability to manage multiple tasks in a pressured environment
Deal directly with customers by phone, email, chat or ticketing system
Respond within one hour to customer inquiries
Provide pricing, stock and delivery information
Follow up on customer satisfaction
Qualification
Required
Health and wellness industry experience, particularly in dietary supplements, vitamins, or nutraceuticals
2 years of customer service or equivalent experience
Demonstrated ability to deliver results in a remote or asynchronous environment
Strong written and verbal communication skills
Self-starter that works well alone or in small groups
Ability to work on multiple tasks at once in a medium to short timeline
Preferred
Ability to work with different platforms(Zoho, Acumatica, SPS, etc,)
Familiarity with [e.g., health and wellness space, supplements, e-commerce]
Company
BIOptimizers
Bioptimizers are supplements that help people attain optimal physical, mental, and spiritual well-being.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Trevor Newell
Chief Marketing Integrator
Recent News
2025-05-09
Company data provided by crunchbase