Ritchie Bros. · 12 hours ago
Customer Service Representative
Dundalk, MD
Full-time
Onsite
New Grad, Entry Level
0+ years expIAA Holdings, LLC, a Ritchie Bros. Auctioneers company, is a global marketplace for commercial assets and vehicles. They are seeking a Customer Service Representative to provide excellent customer support, process orders, and assist with various clerical duties to enhance the customer experience.
AuctionsConstructionE-CommerceTransportation
Responsibilities
Provide a variety of customer support services through the mail, telephone, and direct personal contact
Process orders and assignments and enter data into our internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals
Assist with other duties around the office to help out
Qualification
Required
Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance
A high school diploma is awesome, but equivalent work experience would be great too!
0-2 years' previous work experience
Preferred
Someone open to learning automobile titling as part of their development!
Benefits
Medical, dental, vision, and basic life insurances
401k plan and RB Global will match 100% for the first 4% contributed
15 days of PTO each year
Health insurance
401K
STD/LTD
Life Insurance/AD&D
Paid holidays and vacations
Company
Ritchie Bros.
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500MKey Investors
Starboard Value
2023-01-23Post Ipo Equity· $500M
1998-03-10IPO
Leadership Team
Baron Concors
Chief Product and Technology Officer
Gloria Eghan-Pokoo
Talent Acquisition Business Partner
Recent News
Digital Commerce 360
2025-09-16
2025-07-16
2025-07-15
Company data provided by crunchbase