DRT Strategies · 1 week ago
IT Program Manager - BPA
Silver Spring, MD
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $130K/yr
8+ years expDRT Strategies is a management consulting and IT solutions firm that collaborates with clients to solve challenges in various sectors including federal agencies and healthcare. They are seeking an IT Program Manager to oversee the agency’s web operations, ensuring secure and efficient digital services while managing stakeholder engagement and program governance.
ConsultingFinancial ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Lead end-to-end program management for web operations, maintenance, and enhancement activities, ensuring alignment with agency objectives, schedules, and priorities
Develop and maintain integrated work plans, schedules, risk registers, and status reports
Proactively identify risks, dependencies, and issues, and implement mitigation strategies to ensure continuity of service and on-time delivery
Serve as the primary point of contact for government stakeholders on program status, technical issues, and strategic planning
Work closely with business owners, content teams, developers, security staff, and external partners
Facilitate technical discussions in clear, non-technical language for executive and business audiences
Support collaborative decision-making while maintaining clear accountability and governance
Oversee day-to-day operations and maintenance of the agency’s web platforms, and related infrastructure to ensure performance, scalability, and reliability
Leverage analytics and feedback tools such as Qualtrics, Google Analytics, and other web analytics platforms to assess user behavior, content effectiveness, and site performance
Translate data insights into actionable recommendations to improve efficiency, usability, accessibility, and content delivery
Partner with content owners and technical teams to prioritize enhancements based on analytics and user feedback
Oversee automated Section 508 accessibility reviews and remediation efforts across agency web assets
Ensure accessibility compliance is integrated into development, release, and content management processes
Manage critical Drupal development efforts, including enhancements, bug fixes, upgrades, and production releases
Coordinate release planning, testing, deployment, and post-release validation
Ensure adherence to developing best practices, change management processes, and documentation standards
Support security mechanisms for supported web infrastructure and systems
Ensure ongoing compliance with applicable federal security standards and agency policies
Support security assessments and recommend alternative solutions or improvements as needed
Collaborate with security teams to address vulnerabilities, audits, and compliance findings
Other duties as assigned by the Account Director
Qualification
Required
8+ years of experience in program or project management supporting large-scale web, IT, or digital services initiatives
Demonstrated experience managing operations and maintenance for enterprise web platforms
Strong understanding of web technologies, content management systems (Drupal preferred), and modern web architectures
Experience using web analytics tools such as Google Analytics and Qualtrics to drive data-informed decisions
Knowledge of federal IT environments, security standards, and compliance requirements
Experience managing cross-functional technical teams and coordinating multiple workstreams
Experience supporting / engaging directly with SES or executive levels of leadership within the federal government
Proven experience in identifying, pursuing, and winning new work as demonstrated by past successes
Ability to obtain and maintain an public trust clearance
Critical reasoning skills to balance government on-demand requests with available resources and contract scope, and to make and defend critical decisions within company policy and interests
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience)
Current PMI- PMP and Agile certification required
Preferred
Working knowledge of low code application platforms (e.g., Salesforce, Microsoft Power Platform, Appian), microservices, DevSecOps, Zero Trust, Human-Centered Design
Master's Degree Preferred
IT Certifications preferred related to low code application platforms (e.g., Salesforce, Microsoft Power Platform, Appian), AI/ML, Cloud Services, Data Services/Analytics, DevSecOps, Zero Trust, Human-Centered Design
Company
DRT Strategies
DRT Strategies is a management consulting company that offers information technology, project management, and financial management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Susan K.
CEO
Recent News
2025-07-14
2022-04-11
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