Digital Experience Lead jobs in United States
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Rolls-Royce · 2 days ago

Digital Experience Lead

Rolls-Royce is known for its brilliance and seeks a Digital Experience Lead to pioneer innovation in an international environment. The role involves designing and implementing experience design strategies to enhance customer experience and ensuring value for the business.

AerospaceAutomotiveEnergyIndustrial ManufacturingLogisticsMachinery ManufacturingManufacturing
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Responsibilities

Design and oversee implementation of Experience Design and management strategies to improve end to end experience and ensure value for our business and customers
Utilize front end design skills for facilitating design process (End-to-end), working with designers, product team and design partners to create the best-in-class experience for our customers across our portfolio
Facilitate Design thinking and experience design and management practices across global products and initiatives
Co-create with Business and Technology teams - multi-disciplinary teams across different products in a global setup
Plan and coordinate design efforts and ensure delivery and continuous evolution of the experience vision
Plan and coordinate user research and validation activities
Lead the design partners to deliver simple, connected, and smart experience for our customers
Contribute and support through various phases of the design process along customer journey
Ensure adherence to Design system and to the relevant frameworks and governance
Advocate problem solving through human centered design, validation and iteration
Contribute, with the Experience Team, to the growth of Experience Design & Management practices, standards and our services in the organization
Intrinsically motivated to help us solve real problems for real users and jointly contribute to the company’s strategy
Understand and utilize experience, operational and behavioral data to gain deeper understanding and create insights valuable for managing experience
Define KPIs, and success metrics for managing experience
Promote a safety and compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code of Conduct
Perform special assignments as required

Qualification

Experience DesignDesign ThinkingProject ManagementDesign SystemsUser ResearchFluent in GermanCommunication SkillsInterpersonal Skills

Required

Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Bachelor's degree in Digital/ Strategic Design, Psychology and seven years' experience IT experiential design and development; or 10 years of experience in IT experiential design and development
Travel – domestic and international (20% short notice)

Preferred

Excellent experience in Experience Design & Management with implementation across devices
Excellent skills in managing projects, budgets and delivery on time
Excellent experience working with Design Systems
Excellent experience working with orchestrating end-to-end experience journeys
Excellent communication and stakeholder management skills
Strong understanding of Enterprise technologies and organizations
Strong track record in Design Thinking/Human Centered Design
Strong oral and written communication skills
Strong interpersonal skills
Strong ability to work independently and with others
Fluent in German

Benefits

Health, dental, vision, disability, life and accidental death & dismemberment insurance
Flexible spending account
Health savings account
401(k) retirement savings plan with a company match
Employee Assistance Program
Paid Time Off
Certain paid holidays
Paid parental and family care leave
Tuition reimbursement
Long-term incentive plan

Company

Rolls-Royce

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Rolls-Royce provides aerospace engines, power systems, defense propulsion, marine solutions, and comprehensive MRO services.

Funding

Current Stage
Public Company
Total Funding
$276.65M
Key Investors
UK Space AgencyUnited States Navy
2024-07-22Grant· $6.21M
2024-04-08Grant· $1.49M
2023-03-17Grant· $3.53M

Leadership Team

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Tufan Erginbilgic
Chief Executive Officer
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Marius Swoboda
Head Design System Eng.
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Company data provided by crunchbase