Russell Tobin · 2 weeks ago
NICE CXone Sr. Developer
Russell Tobin is seeking a NICE CXone Sr. Developer who will be responsible for designing, developing, and customizing NICE CXone applications. The role includes building integrations, supporting migrations, and preparing technical documentation.
Responsibilities
The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools)
Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
Translate Cisco call flows and routing scripts into NICE CXone equivalents
Work with NICE CXone APIs, RESTful services, and connectors for third-party systems
Develop automation scripts for provisioning and configuration
Work closely with infrastructure engineers, QA teams, and Cisco/NICE support
Prepare technical documentation, migration guides, and code repositories
Qualification
Required
Bachelor's degree
Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
Hands-on experience with NICE CXone development (Studio, APIs, scripting)
Strong understanding of Cisco UCCE/UCCX call flows and routing logic
Proficiency in programming languages (JavaScript, Python, or .NET)
Experience with REST APIs, web services, and data exchange formats (JSON, XML)
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
H1B Sponsorship
Russell Tobin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
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