Mercantile Bank · 1 week ago
Enterprise Workflow Analyst
Wyoming, MI
Full-time
Hybrid
Entry, Mid Level
2+ years expMercantile Bank is a community-focused financial institution that values innovation and collaboration. The Enterprise Workflow Analyst will play a key role in enhancing operational efficiency by designing, maintaining, and optimizing automated workflows within the Jack Henry Enterprise Workflow system, while collaborating with various stakeholders to identify automation opportunities and ensure compliance with regulatory standards.
BankingFinancial ServicesLendingMobile Apps
Responsibilities
Design and implement workflow solutions within Jack Henry Enterprise Workflow by analyzing business processes, identifying automation opportunities, and configuring/testing workflows
Collaborate with stakeholders to gather requirements, maintain documentation, and provide training and support on workflow functionality and best practices
Ensure governance and continuous improvement by monitoring workflow performance, troubleshooting issues, ensuring compliance, and partnering with IT/vendor teams for upgrades and enhancements
Qualification
Required
2+ years of experience in business analysis, systems analysis or workflow automation
Bachelors Degree
Experience with Jack Henry Enterprise Workflow or similar financial workflow platforms
Ability to travel to Mercantile locations throughout the state as needed
Strong understanding of banking operations and regulatory requirements
Proficiency in process mapping tools (e.g. Visio, Lucidchart) and documentation standards
Excellent analytical, problem-solving and communication skills
Ability to manage multiple priorities and work independently or in a team environment
A keen attention to detail and the ability to consider all stakeholders in decision-making
Preferred
Experience with Jack Henry core systems (e.g. SilverLake, Symitar)
Knowledge of XML, SOAP APIs or programming languages like Python, C# or Java
Experience collaborating on teams using Agile practices including sprint planning and backlog refinement
Familiarity with process automation tools or low-code platforms
Benefits
Competitive compensation
Bonus opportunities
Best-in-class medical benefit options
Minimum of 3 weeks' vacation
Sick time
11 paid holidays
Generous 401k match of 5%
Company paid life insurance
Tuition reimbursement
IVF and adoption assistance
Zero-interest loans for fitness equipment and business attire
Discounted bank services
Employee stock purchase plan
529 savings plans
Health savings accounts
Flexible spending accounts
Legal protection
Exceptional training and development opportunities
Encouragement to connect with community through volunteer opportunities
Company
Mercantile Bank
Mercantile Bank of Michigan was founded in 1997 by Directors and Bankers who firmly believe that customers, employees, and the communities they live in, are best served by financial institutions with local roots.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$90MKey Investors
U.S. Bancorp
2025-12-24Post Ipo Debt
2022-01-14Post Ipo Debt· $15M
2021-12-15Post Ipo Debt· $75M
Leadership Team
Michael Price
CEO
Chuck Christmas
EVP - Chief Financial Officer
Recent News
2026-01-20
Company data provided by crunchbase