VitalCaring Group · 1 day ago
Staffing Coordinator - Private Duty - Full Time
The Woodlands, TX
Full-time
Hybrid
New Grad, Entry LevelVitalCaring Group is a leading provider of home health and hospice services, committed to fostering a culture of support and excellence. The Staffing Coordinator will manage staff scheduling, communicate with field staff and patients, and ensure quality care delivery.
Elder CareHealth CareHome Health Care
Responsibilities
Maintain and manage staff scheduling across all service lines to ensure timely, high-quality care while minimizing last-minute changes and overtime
Prepare and update daily, weekly, and monthly patient schedules in coordination with appropriate personnel. Communicate schedule changes, staffing updates, and new client/clinical information to field staff in a timely and professional manner
Serve as the main contact for incoming referrals; facilitate assessments and scheduling of new clients. Follow up with referral sources and the Account Manager to ensure proper documentation and relationship management
Enter new patients into WellSky, including care plans, billing details, contacts, and other profile data
Coordinate with the billing department regarding new patients, deposits, and invoicing
Send annual HMA forms for signature and follow up with physicians for authorizations and Form 485s, send physician orders for signature as needed. Maintain log to track documentation that has been sent or received
Report incidents, complaints, or changes in patient status to the Field Supervisor and appropriate personnel promptly
Answer phones and check messages regularly, responding with a friendly and professional attitude
Develop and maintain communication with patients, families, staff, and affiliated professionals to support smooth care delivery
Monitor missed visits, overtime, and staff cancellations; report findings to management and maintain records for employee evaluations
Assist the Payroll Specialist with payroll preparation, including collecting mileage logs and on-call sheets, as directed
Track and upload required documents in electronic systems for both patient records and personnel files
Manage the tracking and renewal of staff credentials, licenses, and certifications as required
Prepare onboarding documents and collect new hire paperwork, submitting completed files to Human Resources
Maintain office functionality, including answering phone calls, clerical work, supply ordering for patients and staff, office upkeep, and general support duties
Conduct monthly inspections of company vehicles as needed and report any concerns or issues
Update and maintain the Emergency Preparedness Notebook for use by on-call personnel
Provides patient care as needed to ensure coverage in case of call-ins or other emergency situations
Perform other duties as assigned by the Director of Operations or Branch Director, contributing to the overall success of the office and care team
Qualification
Required
Proven experience as staffing/schedule coordinator in a home health setting
Adept at problem-solving, including being able to identify issues and resolve problems in a timely manner and do the right thing
Knowledge of regulatory/governing standards, policies, and procedures
Must be able to communicate effectively and compassionately with patients, employees, and other care team members
Must be able to effectively read and interpret information, present numerical data in a resourceful manner and skillfully gather and analyze information
Ability to demonstrate flexibility and cooperation in performing job responsibilities and embrace change
Must be dependable, able to follow instructions, and improve performance through management direction and feedback
Demonstrates company core values: Capable and Efficient, Dependable, Compassionate, Embrace Customer Service above all else, Embrace Change, and Do the Right Thing (integrity)
Works remote from home
Ability to work a flexible schedule
Ability to take call every other week
Ability to travel locally if needed; some exposure to unpleasant weather
Sitting is required
Requires working under some stressful conditions to meet Agency needs
Benefits
Medical, Dental & Vision
Pharmacy Benefits
Virtual & Mental Health Support
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
Supplemental Health & Life Insurance
401(k) with Company Match
Employee Referral Program
Prepaid Legal Plans
Identity Theft Protection
Paid Time Off
Pet Insurance
Tuition & Continuing Education Reimbursement
Company
VitalCaring Group
VitalCaring Group is a Medicare-certified home healthcare agency that provides home healthcare services.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
April Anthony
Chief Executive Officer
Jessica Vogt, CPA
Chief Financial Officer
Company data provided by crunchbase