Confidential Careers · 2 days ago
Auto Body Shop Customer Service Representative
Rancho Cucamonga, CA
Full-time
Onsite
Entry Level
$18/hr - $20/hr
1+ years expConfidential company is seeking an Auto Body Shop Customer Service Representative to manage customer interactions and support the repair process. The role involves answering calls, updating customers on repair status, and handling paperwork related to vehicle repairs.
Human ResourcesRecruiting
Responsibilities
Answer multi-line telephone system, determine caller's needs and route to the appropriate party
Update customers and Insurance companies with repair status
Open repair orders
Deliver vehicles, collect payments and signatures on all necessary paperwork
Call on assignments and confirm insurance coverage
Complete and assist in miscellaneous tasks
Qualification
Required
Excellent customer service skills
Strong written/oral communication skills
Ability to work in a fast-paced environment
Must be punctual, with solid time-management skills
Proficient with Microsoft Word/Outlook/Excel
Bodyshop Customer Services Representative: 1 year (Required)
Day Shift (Required)
Preferred
Bilingual (Spanish)
Experience in the collision repair industry preferred
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Vision insurance
Company
Confidential Careers
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2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase