Woodforest Acceptance Solutions · 1 week ago
Inside Sales Manager (SMB, Enterprise, & ISV Sales)
Houston, TX
Full-time
Onsite
Senior Level
5+ years expWoodforest Acceptance Solutions is seeking an Inside Sales Manager to lead a multi-segment inside sales organization. This role is responsible for driving new revenue growth across various customer segments while managing a high-performing sales team and optimizing sales processes.
Financial ServicesPaymentsProfessional Services
Hiring Manager
Shannon Spates, MS HRD, PHR, SHRM-CP
Responsibilities
Lead, coach, and develop inside sales teams supporting SMB, Enterprise and ISV sales motions
Develop and execute comprehensive business development strategies utilizing outbound calling, warm calling, telemarketing, and targeted marketing campaigns
Drive performance through call reviews, deal strategy, and structured coaching
Establish segment appropriate quotas, KPIs, and coverage models
Negotiate contracts and close deals by clearly articulating product benefits, overcoming objections, and ensuring mutually beneficial agreements
Collaborate with marketing teams to develop campaigns that generate qualified leads and increase brand awareness within target markets
Drive efficiency in qualification, pricing and underwriting readiness
Optimize lead conversion and fast activation
Ensure disciplined CRM usage and structured handoffs to onboarding
For Enterprise Sales: support a longer-cycle, high value enterprise opportunity by coaching reps on multi-stakeholder engagement, RFP and procurement navigation, and solutions and pricing governance
For ISV Payment Sales: support reps to sell platform-level solutions rather than individual merchant accounts, support technical discovery, API alignment, and onboarding frameworks
For Partner and Channel Sales: ensure teams understand partner programs, residuals, and revenue shares. Provide pre- and post- sales support for pricing and proposals, technical validation, and onboarding coordination
Sources new sales opportunities through inbound leads from inbound calls, chats, and/or internet leads
Create and own pipeline including metrics for conversion rates, sales cycle lengths, approval and activation rates and partner-sourced and ISV-sourced revenue
Identify operational bottlenecks and drive cross-functional improvements
Understands products and services to be able to quickly and efficiently propose to customers; provide complete and appropriate solutions to boost revenue growth
Establish, develop, and maintain customer relationships
Use CRM tool to track interactions and manage opportunities
Responsible for meeting and exceeding provided quotas
Manage the workflow of the sales team to encourage efficient and productive service
Conduct sales presentations and develop training programs
Performs other job-related duties or special projects as assigned
Qualification
Required
5+ years' Inside Sales experience required in payments, fintech, SaaS or financial services
2+ years in a supervisory role managing multiple sales motions required
Experience selling transactional SMB deals and complex enterprise/ISV solutions
Strong understanding of card present and card not present processing
Strong understanding of interchange and pricing strategies
Strong understanding of POS, gateways, APIs, and embedded payments
Proven ability to coach, forecast, and scale teams
Comfortable balancing direct sales, partner influence, and platform-level growth
Exceptional communication, presentation, and consultation skills
Proven sales experience with a track record of achieving quota
Strategic and problem-solving mindset with developed analytical ability, critical thinking, and decision-making skills
Fast learner and passionate about sales
Excellent time management and organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail
Stellar follow-up skills
Excellent customer service and relationship management skills with the ability to effectively interact with internal and external top executives and business owners in a variety of industries
Self-driven and highly motivated; takes pride in meeting and exceeding goals
CRM proficient
Proficiency with Microsoft office (PowerPoint, Excel, Office, Word, and SharePoint and the ability to navigate banking software applications)
Bachelor's degree in Sales, Marketing, or relevant field a plus
Company
Woodforest Acceptance Solutions
Woodforest Acceptance Solutions specializes in payment processing.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sharon Geib
Chief Accounting Officer (CAO)
Recent News
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