Call Your Mother · 1 week ago
Commissary Manager - Chicago
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$70K/yr - $70K/yr
4+ years expCall Your Mother is a neighborhood bagel shop and deli, and they are seeking a Commissary Manager in Chicago. The role involves overseeing commissary production, maintaining quality standards, and leading a team to ensure operational efficiency and compliance with food safety regulations.
BakeryCoffeeFood and BeverageRestaurants
Responsibilities
Communicate the vision of Call Your Mother to managers and teams and ensure that our vision is executed every day
Lead and oversee all Commissary operations, including production, distribution, and quality assurance
Oversee labor, inventory, and food cost management to ensure profitability, while maintaining high-quality standards and team satisfaction
Ensure that all commissaries comply with health and safety regulations, food safety standards, training and development plans, and company policies
Analyze key performance indicators (KPIs) across commissaries to identify trends, opportunities for improvement, and ensure that all operational targets are met or exceeded
Quick to react to financial opportunities related to production cost and labor costs
Support leaders to ensure that equipment and facilities are maintained at standards necessary to ensure smooth operations and safe working conditions
Identify team members with high potential and ensure that training plans are created and implemented to help develop our future leaders
Conduct monthly business reviews with the leadership team to review P&Ls, surface customer insights, areas of improvement, and plans to grow the business
Maintain constant feedback loops between all relevant stakeholders to maintain an extremely high level of accuracy, food quality, and communication
Provide leadership, guidance, and mentorship for direct report managers
Be a voice of calm and confidence in high-pressure situations and demonstrate leadership through adept problem-solving
Qualification
Required
4+ years experience as a baker or prep cook in a food production space
2+ year experience as manager in a food production space
Have a good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards
Time management skills to deliver quality products on schedule
Have ServeSafe Manager's Food Safety Certification
Can coordinate multiple tasks such as food and labor costs while maintaining required standards of operation in daily shop activities
Are hospitality-oriented and hold a passion for the guest experience
Flexibility – proactively manage your schedule to support the needs of the business, which can include weekends, holidays, evenings, and potential overnight shifts
Outstanding leadership skills and ability to motivate a diverse team in a fast-paced environment
Ability to attract, develop, and retain high performing team members
Positive attitude and passion for food required!
Believe in a hands-on managing style and be willing to lead by example
Have a high-energy, positive can-do attitude that thrives in a fast-paced environment
Treat others with kindness and respect
Are a team player and always willing to help others
Work calmly and effectively under pressure; seek to solve problems
Communicate clearly and efficiently, proven coaching and leadership skills for a diverse staff
Can work flexible shifts and schedules, inclusive of weekends and holidays
Benefits
Health, dental, and vision insurance (for full-time staff averaging 30+ hours/week)
4% employer match 401k
Paid vacation
Paid parental leave
Employee Assistance Program
Free Call Your Mother staff meals
Free fitness and wellness classes
Free English/Spanish classes and DuoLingo reimbursement
Team building activities
More
Company
Call Your Mother
Call Your Mother is the place where good food, service, and fun make for a great experience.
Founded in 2018Washington, District of Columbia, USA
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Invus
2025-01-13Secondary Market
Leadership Team
John Murray
Chief Operating Officer
Nikki Rappaport
Chief People & Culture Officer
Recent News
bloomberglaw.com
2026-01-07
The Philadelphia Inquirer
2025-11-22
Company data provided by crunchbase